Summary
Overview
Work History
Education
Skills
Languages
Timeline
OperationsManager

ANYIA EDWARDS

Saint Louis,MO

Summary

Motivated and dependable professional with over 10 years of experience in food service, warehouse operations, and team leadership. Proven ability to manage high-pressure environments, lead diverse teams, and deliver excellent customer experiences. Bilingual in Spanish with a strong commitment to safety, productivity, and service excellence.

Overview

10
10
years of professional experience

Work History

Operations Manager

Raising Cane’s Restaurants
01.2023 - 09.2023
  • - Led quality control and implemented systems to improve consistency and service.
  • - Trained new staff and managed ongoing team development.
  • - Identified workflow issues and created solutions to improve efficiency.
  • - Assisted with hiring, scheduling, and resolving customer concerns.

Manager / Head Chef

Shell City Crab Shack
07.2017 - 01.2023
  • - Managed day-to-day restaurant operations, staff supervision, and customer satisfaction.
  • - Increased sales by 20% through improved service and team coordination.
  • - Delegated tasks effectively and rewarded strong performance.
  • - Cross-trained employees to increase operational flexibility.

Private Residential Housekeeper

12.2015 - 07.2017
  • - Maintained household organization and cleanliness.
  • - Handled errands, grocery shopping, and budget management.
  • - Provided childcare support and reduced household waste by 15%.

Mail Processing Clerk

United States Postal Service
10.2013 - 12.2015
  • - Organized outgoing mail and resolved routing issues.
  • - Maintained high attendance and supported timely operations.
  • - Supported multiple departments to eliminate backlog and improve workflow.

Education

Associate of Arts - Clinical Psychology

Southern Illinois University, Edwardsville
Edwardsville, IL

Skills

  • Team Supervision & Training
  • Customer Service & Dispute Resolution
  • Inventory & Workflow Coordination
  • Operations & Incident Management
  • Hiring & Onboarding
  • Time Management & Flexibility
  • Bilingual: English & Spanish
  • Problem-solving

Languages

Spanish
Limited Working
English
Native or Bilingual

Timeline

Operations Manager

Raising Cane’s Restaurants
01.2023 - 09.2023

Manager / Head Chef

Shell City Crab Shack
07.2017 - 01.2023

Private Residential Housekeeper

12.2015 - 07.2017

Mail Processing Clerk

United States Postal Service
10.2013 - 12.2015

Associate of Arts - Clinical Psychology

Southern Illinois University, Edwardsville

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