A determined individual with experience in sales and customer service. Skilled in connecting with customers and providing knowledge for customers needs.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Car Wash Attendant
Terrible Herbst Car Wash
02.2024 - 07.2024
Greeted customers and assessed needs to recommend suitable car wash services.
Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
Achieved customer satisfaction by providing high-quality professional service.
Operated cash register; tendered transactions in a prompt, accurate manner & opened/closed register.
Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information at booth.
Assisted in training new staff members on proper car wash techniques and procedures.
Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
Handled cash transactions efficiently, balancing daily receipts accurately at the end of each shift.
Inspected vehicles and equipment for visible damage.
Collaborated with team members to meet daily targets and uphold quality standards.
Removed dirt and debris from vehicle and equipment interiors.
Scrubbed heavily soiled and hard to reach areas of vehicles, and pre-washed exterior areas of cars.
Maintained the overall appearance of the car wash lot, changing trash, sweeping lot, cleaning the customers waiting area, along with cleaning other areas of the facility.
Worked towards a goal of selling 5 memberships a day.
Retail Sales Associate (Seasonal)
Dick's Sporting Goods
10.2023 - 01.2024
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Worked flexible schedule and extra shifts to meet business needs.
Checked store system for merchandise online, in-store, and other locations.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
Prevented loss by carefully inspecting clothing items for damage or inconsistencies before tagging.
Cashier
Popeye's Louisana Kitchen
05.2023 - 09.2023
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Informed customers about special promotions and deals about various items on the menu.
Maintained a clean and tidy area for customers.
Restocked, organized and cleaned, lobby, drink machines, and prep area.
Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Worked flexible hours across night, weekend, and holiday shifts.