Anyona Swann
Las Vegas,NV
Summary
Friendly Receptionist with a background in various office settings. Extensive knowledge in security, service and clerical requirements. Ability to take on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Highly trained administrative professional dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
8
8
years of professional experience
Work History
Receptionist
The Dance Studio Las Vegas
03.2021 - 12.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
Office Assistant
Nova Healthcare Group
01.2019 - 02.2021
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Reduced operational costs through effective inventory management and negotiation with vendors.
Front Desk Receptionist
CAMCO Nevada
02.2016 - 08.2018
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
Nursing Aide -
Heritage College
Las Vegas, NV06.2005
High School Diploma -
Bishop Gorman High School
Las Vegas, NV06.1993
Skills
- File Management
- Project Coordination
- Office Management
- Technical Support
- Data Entry
- Clerical Support
- Administrative Support
- Scheduling
- Schedule Management
- Document Control
- Greeting and Seating Clients
- Verbal and Written Communication
Timeline
Receptionist
The Dance Studio Las Vegas
03.2021 - 12.2023
Office Assistant
Nova Healthcare Group
01.2019 - 02.2021
Front Desk Receptionist
CAMCO Nevada
02.2016 - 08.2018
Nursing Aide -
Heritage College
High School Diploma -
Bishop Gorman High School
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