Summary
Overview
Work History
Education
Skills
Timeline
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Anysia Puig

Phoenix,AZ

Summary

Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for a collaborative approach and commitment to excellence. Seeking a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

16
16
years of professional experience

Work History

HOME THERAPY ADMISSIONS COORDINATOR

AKDHC
01.2022 - Current
  • Monitors all pipeline reports managing CKD and ESRD patients who are on dialysis or will be needing dialysis in the future
  • In charge of managing all outside surgeon referrals for PD catheter placement
  • Follows up with patients regarding surgical plan and provides education and information for outside surgeon referrals
  • Utilizes appropriate technology platform to document accurately and efficiently
  • Participates in bi-weekly meetings to work with the dialysis units in coordinating care for the patients transitioning to home dialysis
  • Communicates daily with office staff and physicians.
  • liaison between dialysis units and AKDHC to ensure all patients have a plan of action when they are ready to begin dialysis
  • Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
  • Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
  • Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
  • Advocated for patients'' rights within the healthcare system, working diligently to address concerns or barriers to care.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Streamlined information sharing between healthcare providers by implementing secure electronic communication systems.

Medical Assistant Front desk associate

AKDHC Vascular Access Office
06.2018 - 12.2021
  • Checking patients in for their appointments
  • Collecting insurance cards updating patient information
  • Answering phones, scheduling patients for appointments
  • Triaging phone calls to see if patient needed to come in for procedure or if they needed to be seen in office for ultrasound or visual by physician
  • Called patients to schedule their appointments based on the time frame of when physician ordered
  • Completed chart prep for the week for all patients that were being seen
  • Back Office duties consisted of rooming patient removing any bandages from arm for physician to be able to complete ultrasound or physical exam of arm
  • I would see patients for two-week post op appointments after they had surgery for permanent access for dialysis
  • Remove bandages, sutures
  • Faxed any orders that needed to be sent to dialysis unit
  • Called dialysis units with new orders
  • Team leads on COVID report adding documentation to the patient’s charts.

Front Desk Lead

The Pain Center of Arizona
12.2013 - 05.2018
  • In charge of running the front desk
  • Training all front desk staff how to check in patients, collect copays, check out patients, scheduling appointments for office visits and procedures competing billing and orders for patients, take deposits to bank
  • Also preparing charts for the next day to ensure that we have updated information such as insurance, address and phone numbers
  • If needed would help room patients and take vitals update patient information refill medication.

Front Desk Receptionist

Insight Imaging
12.2012 - 12.2013
  • Answering phones, scheduling patients, verifying insurance, check patients in, collect co pays.

Medical Assistant

Southwest Kidney Institute
02.2009 - 09.2012
  • Served as a key member for a busy nephrology practice
  • Assisted two Nephrologist as well as two Nurse Practitioners in ensuring optimal patient care and smooth daily functioning of office
  • Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment
  • Answered phones, scheduled appointments, maintaining medical records.

Lead Merchandiser

Macy’s
06.2005
  • Supervised staff unloading and putting away new merchandise in the store
  • Organized stockroom and entire store for inventory
  • Completed schedules for employees.

Education

Bachelor of Science in Healthcare Administration -

Grand Canyon University
Phoenix, AZ
09.2024

Medical Assistant Diploma -

Kaplan College
Phoenix, AZ
12.2009

High School Diploma -

Marcos De Niza
Tempe, AZ
12.2005

Skills

Records Maintenance

Process Management

Computer Literacy

Report Preparation

Database Management

Teamwork and Collaboration

Problem-Solving

Time Management

Attention to Detail

Problem-solving abilities

Multitasking

Reliability

Excellent Communication

Organizational Skills

Timeline

HOME THERAPY ADMISSIONS COORDINATOR

AKDHC
01.2022 - Current

Medical Assistant Front desk associate

AKDHC Vascular Access Office
06.2018 - 12.2021

Front Desk Lead

The Pain Center of Arizona
12.2013 - 05.2018

Front Desk Receptionist

Insight Imaging
12.2012 - 12.2013

Medical Assistant

Southwest Kidney Institute
02.2009 - 09.2012

Lead Merchandiser

Macy’s
06.2005

Bachelor of Science in Healthcare Administration -

Grand Canyon University

Medical Assistant Diploma -

Kaplan College

High School Diploma -

Marcos De Niza

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Anysia Puig