Summary
Overview
Work History
Education
Skills
Timeline
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Anyssa Frazier

Summary

Dedicated HR professional with strong grasp of employment law with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

6
6
years of professional experience

Work History

Human Resources Generalist

Ned Stevens Gutter Cleaners
01.2022 - Current
  • Provided guidance to managers and employees on talent management, multi-state payroll, FMLA, and benefits.
  • Met with staff to resolve difficult situations related to performance and conflict management.
  • Point of contact for all general HR questions and inquiries to 700 person staff
  • Maintain accurate employee records and ensure compliance with state and federal employment laws.
  • Administer benefits programs, including health insurance, 401(k), and PTO.
  • Executed redesign of organizational structures to enhance team and leadership effectiveness through operational analysis, needs assessments and process mapping.
  • Collaborates with project teams, department managers and consultant teams to improve delivery of HR services.

Assistant Store Manager

Intimissimi
10.2017 - 04.2020
  • Assisted with recruitment efforts, including job postings and scheduling interviews.
  • Applies knowledge of retail KPI's to make commercial decisions that drive achievement of established sales targets.
  • Conduct new hire orientations and ensure compliance with onboarding procedures.
  • Used quick thinking and problem solving attitude to resolve employee conflicts.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Trained and guided team members to maintain high productivity and performance metrics.

Education

High School Diploma -

Nellie A Thornton High School
Mount Vernon, NY
06.2013

Skills

  • Exceptional Customer Service Skills
  • Employee Relations and Communication
  • Performance Improvement Strategies
  • Knowledge of HRIS Systems
  • Excellent time management and organizational skills
  • Proficient in Microsoft Office & Excel
  • Strong work ethic and cultural awareness
  • Data Analysis
  • Compensation and Benefits Administration
  • Compliance and Labor Laws

Timeline

Human Resources Generalist

Ned Stevens Gutter Cleaners
01.2022 - Current

Assistant Store Manager

Intimissimi
10.2017 - 04.2020

High School Diploma -

Nellie A Thornton High School