SAP
Anyssa Garcia
Clovis,NM
Summary
Detail-oriented Quality Control Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations.
Overview
11
11
years of professional experience
Work History
Calibration Technician
Southwest Cheese, LLC
04.2024 - Current
- Continuously expanded knowledge base through ongoing professional development opportunities such as training courses or certifications.
- Demonstrated expertise in the use of various tools and software applications for precise data collection during calibration processes.
- Ensured compliance with industry standards by keeping up-to-date with regulatory requirements and applying them in daily tasks.
- Contributed to a safe work environment through consistent adherence to safety protocols during equipment handling and testing procedures.
- Collaborated with engineering teams to develop customized solutions for specific calibration challenges.
- Diagnosed, repaired, and calibrated FOSS FT3, DS2500 and FoodScan devices.
- Managed informational database and processing of returns.
- Enhanced calibration accuracy by regularly maintaining and adjusting equipment.
Quality Control Technician
Southwest Cheese Company LLC
10.2020 - 04.2024
- Championed a culture of safety by strictly adhering to established protocols and promoting awareness among team members.
- Analyzed data trends to identify areas of concern and recommend proactive solutions, resulting in fewer product returns.
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Recorded and organized test data for report generation and analysis.
- Monitored production output to verify quality standards ahead of dispatch.
- Conducted data review and followed standard practices to find solutions.
- Led root cause analysis to identify issues and propose targeted solutions.
- Reported problems and concerns to management.
- Tested and evaluated product precision against specifications to reduce discrepancies.
- Developed and executed test plans to ensure products met customer specifications, increasing client satisfaction rates.
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
- Maintained quality documentation and records for conformance with relevant standards.
- Drafted technical documents such as deviation reports, testing protocol and trend analyses.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Collected and analyzed data to measure effectiveness of quality control processes.
- Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
- Proposed corrective actions to address recurring quality issues.
- Tracked collected samples by initialing, dating, and noting times of collection.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Maintained documentation on tests performed in lab.
- Managed inventory of laboratory supplies, reducing waste and optimizing resource allocation.
- Troubleshot equipment malfunctions, ensuring minimal downtime and maintaining optimal functionality.
Temp Worker
Snellings Staffing
08.2020 - 10.2020
- Tracked collected samples by initialing, dating, and noting times of collection.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Developed innovative solutions for technical challenges faced during experiments.
- Maintained documentation on tests performed in lab.
- Analyzed results using analytical software and created reports.
- Recorded and analyzed data to produce reports of results.
- Monitored testing procedures to meet criteria and maintain quality control.
Concession
North Plains Cinema 7
07.2015 - 06.2019
- Handling and prepping food, ensuring quality customer service as well as proper transactions on register
- Complied with all food safety regulations, consistently passing health inspections with no violations noted.
- Proactively monitored supply levels throughout shifts to ensure availability of popular menu items during peak hours.
- Used cash register to tender change and process cash and credit card payments.
- Responded to customer complaints to help resolve issues.
- Maintained high standards of customer service in high-volume, fast-paced operations.
- Participated in staff training sessions, continuously improving product knowledge and service skills for optimal performance.
- Counting register drops and counting both daily and monthly inventory through Word documents and Excel spreadsheets.
- Observed customer purchases in line and differentiated between standard portions.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Maintained clean and tidy service area by scrubbing and polishing counters, steaming tables and cleaning glasses and dishes.
- Demonstrated flexibility in scheduling by working various shifts including weekends, evenings, and holidays when necessary.
Circulation Student Assistant
ENMU Golden Library
08.2013 - 12.2014
- Conducted regular inspections of library materials to assess condition and determine repair or replacement needs.
- Managed interlibrary loan requests, ensuring timely delivery of requested materials.
- Kept library shelves and printed materials well-stocked and organized according to established system.
- Trained new student assistants on circulation procedures, contributing to a knowledgeable and cohesive team.
- Mitigated librarian workload by independently managing basic patron requests and locating materials.
- Processed customer fines and educated individual patrons on ways to minimize future charges.
- Organized and maintained detailed records on equipment use, materials logs and circulation activities.
- Processed incoming materials such as books, periodicals, and multimedia items for addition to the library collection.
- Resolved patron account issues, providing clear explanations of policies and fees.
- Streamlined book check-in and check-out processes for increased speed and accuracy.
Education
Associate of Applied Science - Computer And Information Sciences
Clovis Community College
417 Schepps Blvd., Clovis, NM 8810105.2026
High School Diploma -
Clovis High School
1900 N. Thornton St., Clovis, NM 8810105.2013
Skills
- Proficient in Microsoft Office
- Chemical Handling
- Corrective Action Implementation
- Standardized Testing Methodology
- Technical Liaising and Consulting
- NeoGen and SAP software experience
- Attentive and Observant
- Documentation/Data Entry
- Microbiological testing
- GMP Knowledge
- Basic computer maintenance
- Test method validation
- Safety Procedures
- Test Results Interpretation
- Technical knowledge and writing
Software
FossManager
ISIScan
Timeline
Calibration Technician
Southwest Cheese, LLC
04.2024 - Current
Quality Control Technician
Southwest Cheese Company LLC
10.2020 - 04.2024
Temp Worker
Snellings Staffing
08.2020 - 10.2020
Concession
North Plains Cinema 7
07.2015 - 06.2019
Circulation Student Assistant
ENMU Golden Library
08.2013 - 12.2014
Associate of Applied Science - Computer And Information Sciences
Clovis Community College
High School Diploma -
Clovis High School
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