Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Anyssah Holland

Lubbock

Summary

Dynamic and results-oriented professional with extensive experience in customer service and administrative support, notably at Raider Xtreme. Excelled in creating welcoming environments and efficiently resolving customer issues, enhancing satisfaction levels. Skilled in confidentiality handling and team collaboration, demonstrating a proven track record of fostering positive relationships and achieving significant improvements in operational efficiency. With earning 3 National Champion titles as well as NDA All-American out of 400 athletes, and earning 6+ National Titles at other prestigious competitions. I can coach any athlete at any level that they require and willing to learn and adapt to new things for students and grow and learn with them.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Raider Xtreme
08.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.

Care Provider

Texas Girls and Boys Ranch
06.2024 - Current
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Organized medication and provided reminders according to schedule.
  • Reduced patient anxiety and stress through effective communication and active listening skills.
  • Work one-on-one with patients to help prevent anger lashing out, and how to better themselves and regulate themselves.
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Planned and cooked nutritious meals to meet specific dietary needs.

Dance Instructor

Tammie Locklars Dance Studio
08.2020 - 05.2024
  • Planned routines for recitals and performances.
  • Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Worked in team-based environment to uphold quality and continuity of service to clients.
  • Utilized different styles of teaching to accommodate students of all capabilities.
  • Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
  • Developed personalized lesson plans to cater to individual student needs, resulting in improved dance skills.
  • Offered one-on-one instruction to students by appointment.
  • Enhanced student performance by incorporating diverse dance styles and techniques in lessons.
  • Promoted inclusivity by adapting lessons for individuals with varying physical abilities or limitations without sacrificing rigor or quality of instruction.
  • Collaborated with fellow instructors to plan and execute successful recitals showcasing students'' progress and achievements.
  • Increased student retention rate with engaging choreography that challenged their abilities while maintaining enjoyment.

Dance Instructor

Raider Xtreme
08.2020 - 05.2021
  • Created interactive activities to engage students and maximize learning.
  • Monitored student behavior to identify potential issues and address problems appropriately.
  • Helped clients set and achieve health and wellness goals.
  • Assisted students in developing self-advocacy and support skills.
  • Helped coach worlds and summit teams with ages from 5 to 17.

Education

BBA - Business Management

Odessa College
Odessa, TX
05-2025

Associate of Arts - Business Administration

Odessa College
Odessa, TX
05-2023

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Flexible with schedule
  • Fast and ready to learn new skills
  • Team collaboration
  • Problem-solving skills
  • Verbal and written communication
  • Office organization
  • Oral and writing communication
  • Sensitive information handling

Accomplishments

    3x National Champion with National Dance Alliance 2020,2022,2023

    3x MA Dance Nation National Champion 2020

    3x ADTS National Champion 2021,2022,2023

    Odessa College Female Athlete of the Year 2023

Timeline

Front Desk Receptionist

Raider Xtreme
08.2024 - Current

Care Provider

Texas Girls and Boys Ranch
06.2024 - Current

Dance Instructor

Tammie Locklars Dance Studio
08.2020 - 05.2024

Dance Instructor

Raider Xtreme
08.2020 - 05.2021

BBA - Business Management

Odessa College

Associate of Arts - Business Administration

Odessa College

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Anyssah Holland