Anyston Lyon
Tifton,GA
Summary
I am a firm believer that hard work and communication are the keys to a happy, healthy, and productive work environment.
In my past jobs, I tried my absolute best to make sure that everyone on my shifts was comfortable and happy, and that they were keeping up with the standards of the company. I was generally known as one of the more communicative baristas, "always complimenting guests and interacting with them," according to my manager. While I don't mean to brag, I take much pride in making customers, coworkers, and the people I interact with feel comfortable, happy, and confident.
I also really value work ethic. I make an effort to show up on time, I do my best to communicate with coworkerswhether that be in regards to my schedule (so I do not miss shifts) or with standards and expectations (so I do not leave people unsatisfied with my work or their own), because I value making the people I serve as happy as they can be, and the people I work with the best versions of themselves.
Overview
4
4
years of professional experience
Work History
Barista
Ellianos Coffee
Carrollton, GA
02.2025 - Current
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
- Utilized POS system to receive and process customer payments.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Ordered and received supplies to restock beverage items.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
- Memorized official and off-menu coffee and tea preparations.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked customer service stations with paper products or beverage preparation items.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
- Supported highest standards of conduct and service to support company reputation.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Managed cash register and processed transactions with accuracy and integrity.
- Maintained calm demeanor during high-volume periods and special events.
Barista
Sereni Tea Boba
Tifton, GA
07.2023 - 01.2025
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Implemented promotional activities, including in-store events, to increase customer engagement and sales.
- Described menu items to customers and suggested appealing products.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Ordered and received supplies to restock beverage items.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Sliced fruits, vegetables and meats for use in food service.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Supported highest standards of conduct and service to support company reputation.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Barista Shift Lead
Red Owl Coffee
Tifton, GA
06.2021 - 07.2023
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior customer service.
- Supported highest standards of conduct and service to support company reputation.
- Checked temperatures of freezers, refrigerators and heating equipment.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
- Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Delegated work to staff, setting priorities and goals.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Coached staff on strategies to enhance performance and improve customer relations.
- Prepared workstations with ingredients and tools to increase efficiency.
- Oversaw food preparation, production and presentation according to quality standards.
Education
Associate of Arts - General Studies
Abraham Baldwin Agricultural College
Tifton, GA12-2024
High School Diploma -
Tift County High School
Tifton, GA05.2023
Skills
- Customer Service
- Attention to Detail
- Team Building and Leadership
- Touch-Screen Point of Sale
- POS Systems
- Product Recommendations
- Retail Operations
Timeline
Barista
Ellianos Coffee
02.2025 - Current
Barista
Sereni Tea Boba
07.2023 - 01.2025
Barista Shift Lead
Red Owl Coffee
06.2021 - 07.2023
Associate of Arts - General Studies
Abraham Baldwin Agricultural College
High School Diploma -
Tift County High School
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