Anza Malik
Plano,TX
Summary
Head of Sales | IT Sales Professional
Results-driven and accomplished sales professional with over a decade of experience in IT sales and business development. Demonstrated expertise in driving revenue growth, forging strategic partnerships, and leading high-performing sales teams. Proven track record of exceeding targets and cultivating long-term client relationships. Skilled in identifying market opportunities, formulating effective sales strategies, and delivering impactful presentations. Adept at leveraging industry knowledge and technical acumen to successfully navigate complex sales cycles. Committed to delivering exceptional customer service and driving organizational success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Head of Sales - North America
Intagleo Systems US Inc.
08.2016 - Current
- Implemented and managed Customer Relationship Management systems (CRMs) effectively, in order to optimize technology and support healthy client communication.
- Supervised geographically strategic sales and marketing teams to leverage resources for optimized productivity.
- Assessed resource requirements of action plans and gauged feasibility.
- Methodically grew and exceeded sales and revenue targets by [Number]% across [Number] quarter during [Number] fiscal year.
Business Development Executive
TkXel
09.2014 - 08.2016
- Communicated directly with customers and partners to build strong business networks and relationships.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Identified business development challenges and customer concerns for proactive resolution.
Relationship Manager
Simpex BPO
05.2012 - 07.2014
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Sales Executive
TRG
01.2010 - 03.2012
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Education
Bachelor of Arts - Sociology & Journalism
Punjab University
LahoreSkills
- Inventory Records
- Contact Management Systems
- Data Analytics
- Equipment Commissioning
- Customer Service Standards
- Event Exhibit Preparation
- Business Networking
- Revenue Reviews
- Effective Customer Service
- Closing Techniques
- Sales Presentation
- Consultative Selling Techniques
- Direct Sales
- Outreach Initiatives
- Pipeline Growth
- Team Goals
- Staff Meetings
- Customer Feedback
- Vendor Negotiations
- Regional Sales and Support
- Target Segmentation
- Customer Service Process Improvement
- Interpersonal Communication Skills
- Business Development and Planning
- Strategic Vision
- Sales Program Coordination
- Employee Performance Evaluations
- Solution Selling
- Salesforce Software
Accomplishments
- Achieved sales targets by completing by implementing the right strategies with accuracy and efficiency.
- Supervised team of 15 staff members.
Certification
- Sales: Analytics Driven Story Telling - LinkedIn - Issued June 2022
- Business Development: Strategic Planning - Issued May 2021
Languages
English
Full Professional
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Professional Working
Timeline
Head of Sales - North America
Intagleo Systems US Inc.
08.2016 - Current
Business Development Executive
TkXel
09.2014 - 08.2016
Relationship Manager
Simpex BPO
05.2012 - 07.2014
Sales Executive
TRG
01.2010 - 03.2012
Bachelor of Arts - Sociology & Journalism
Punjab University
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