A highly motivated student currently studying Psychology. With a background of leadership, childcare, and communication skills. Pursuing to aid others in any effective way.
Overview
4
4
years of professional experience
Work History
Program Leader
THINK TOGETHER
03.2023 - Current
Promoted a positive work environment by cultivating open communication channels within the team and addressing concerns promptly.
.Effectively managed time-sensitive projects delivering results within deadlines without compromising quality standards.
Developed and executed strategic plans for program enhancement, resulting in higher participant satisfaction.
Monitored student progress and implemented intervention strategies to support student success with student ratios up to 45.
Barista Shift Supervisor
CoffeeNutzz
06.2020 - 02.2023
Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.