Aolani Sanders
Clarksville,TN
Summary
Accomplished Assistant Manager with a proven track record at Priceless IGA, enhancing staff development and customer satisfaction. Expert in inventory management and financial oversight. Skilled in recruiting and multitasking, my leadership has consistently driven positive outcomes in all retail operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
Priceless IGA
Clarksville, TN
02.2022 - Current
- Provided leadership, insight, and mentoring to newly hired employees.
- Managed customer service inquiries and complaints in a timely manner.
- Conducted quarterly inventory, and completed store ordering on a weekly basis.
- Handled office paperwork and finances on a weekly basis.
- Conducted interviews for new hires and selected viable candidates accordingly.
- Verified employee timecards and finalized payroll on a weekly basis.
- I worked in the store's receiving area, checking in vendors, scanning out damaged items, and sending in credits.
- Cross-trained in produce, managing the department for several months.
Shift Supervisor
Sonic
Clarksville, TN
03.2020 - 02.2022
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Utilized POS systems efficiently for order processing.
- Delegated tasks to employees and monitored activities and task completion.
- Conducted weekly inventory of supplies, equipment, and food items.
- Managed daily workflow and scheduled staff for adequate coverage.
- Resolved customer complaints in a timely manner.
Shift Leader
Jet's Pizza
Clarksville, TN
07.2018 - 12.2018
- Developed promotional strategies to attract more customers during slow periods.
- Operated cash registers, and balanced cash drawers.
- Supervised a team of six employees during daily shifts, ensuring efficient operation and customer satisfaction.
- Handled customer complaints in a timely and professional manner.
- Performed opening and closing duties on a weekly basis.
Carhop Server
Sonic
Clarksville, TN
09.2015 - 12.2016
- Took orders and processed payments, handling cash and credit transactions with precision.
- Stocked service areas with supplies during slow periods.
- Managed multiple orders simultaneously, optimizing delivery time and customer satisfaction.
- Maintained knowledge of menu items, specials, promotions, pricing, and preparation methods.
- Delivered food promptly to meet quality and service standards.
- Provided excellent customer service by addressing customer concerns promptly and efficiently.
Education
High School Diploma -
Kenwood High School
Clarksville, TN05-2018
Skills
- Recruiting and interviewing
- Customer relations, service, and satisfaction
- Staff development
- Sales strategies
- Orientation and training
- Multitasking and organization
- Inventory management
- Financial management
- Sales forecasting
- Vendor relationship management
- Scheduling and planning
- Employee supervision
- Time management
- Retail operations management
Accomplishments
- I have received leadership recognition awards at Priceless IGA and Sonic.
Languages
English
Professional
Spanish
Elementary
Certification
- I am ServSafe Certified
- I am TopShelf wine training certified
- I am WeCard tobacco training certified
References
References available upon request.
Timeline
Assistant Manager
Priceless IGA
02.2022 - Current
Shift Supervisor
Sonic
03.2020 - 02.2022
Shift Leader
Jet's Pizza
07.2018 - 12.2018
Carhop Server
Sonic
09.2015 - 12.2016
High School Diploma -
Kenwood High School
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