Anthony Shepherd
Summerville
Summary
Innovative, and highly organized professional with broad-based management experience in information technology, including server infrastructure, storage, backups, Citrix, VMware, Cloud and Windows. Expert at driving efficiencies, resolving issues, implementing procedures, and accomplishing goals. Effective at cultivating positive relationships with individuals of different levels and backgrounds while driving inclusiveness. Proficient with many enterprise platforms, and Office applications. (Word, Excel, PowerPoint, Visio, and Project, etc.)
Overview
28
28
years of professional experience
1
1
Certificate
Work History
Director – Information Technology
Synovus
01.2023 - Current
- Accountable for enterprise systems/storage/cloud teams (Azure/M365) as well as management for vendor relations, budget and audit and BCP
- Manage an organization of cross-functional teams responsible for architectural planning and “day to day” operations for Synovus’s enterprise infrastructure systems and services
- Work with superiors to provide insight into forecasts, roadmaps and planning for ensuring infrastructure meets the needs of the business and enables excellent customer service
- Manage relationships and work with partners to increase productivity and grow the company from an infrastructure perspective
- Provide leadership and career growth for the teams responsible for a growing portfolio of compute resources, SaaS, IaaS (Cloud), PaaS and modernization efforts
Manager – Systems Engineering
Security Finance
01.2021 - 01.2023
- Accountable for enterprise systems team, responsible for compute, storage, backup, DR/BCP, Datacenter and Monitoring/Management/Reporting
- (Technology stack includes Pure, Rubrik, Cisco UCS, Citrix NetScaler, SolarWinds, Tanium and other solutions)
- Provide management with critical review of current infrastructure, providing data to drive decisions
- Lead a team of 9 engineers responsible for all Linux/Windows systems, storage/backups, and datacenter operations
- Responsible for vendor selection, POC, planning and implementation of new solutions to support the business
- Managing capital and expense budgets, project planning and team development
Sr. Manager - Infrastructure Operations
Ingevity
01.2020 - 01.2021
- Led a cross-functional team of engineers and architects to support an IaaS/SaaS enterprise
- (Azure/various software support vendors)
- Managed “outsourced” operations including cloud support, technical resources, helpdesk, and infrastructure operation support
- Participated in budget planning, vendor management and invoice management
- Maintained responsibility for all support operations in a physical and virtual server/network environment
- Played a major role in technology evaluation and selection
- Extensive Project Management responsibility including resource management, project planning and deliverables
Manager – IT Infrastructure
JW Aluminum
01.2018 - 01.2020
- Supervised a cross-functional team, in charge of the company’s enterprise sustainment operations, which include Windows, Linux, Active Directory (AD), Office 365, VMware, InfoSec and storage and data recovery
- Worked with Finance and Leadership to create a yearly budget for all current renewals, Lifecycle Management, and key initiatives, including a new 250-million-dollar manufacturing facility (online in 2020)
- Regularly presented “state of the infrastructure” to the Leadership Team and Management Peers to keep them informed on current state, security posture and ensure the needs of the business are aligned with infrastructure initiatives
- Worked with vendors by reviewing contracts, meeting with Account Management, seeking “cost-cutting” opportunities and researching emerging technologies as well as alternate, financially responsible solutions
Manager – Global (IT) Infrastructure
XPO Logistics
01.2015 - 01.2017
- Supervised a team, in charge of the company’s enterprise sustainment operations, which include Windows, UNIX/Linux, Citrix, Active Directory (AD), Exchange, VMware, and storage and data recovery engineers
- Developed a yearly budget for support and maintenance renewals, new solutions, and technology refresh to improve the business
- Coordinated with the Leadership Team to form successful project teams; select and carry out effective solutions; and determine and reduce risk in the enterprise
- Performed vendor relations, budgeting, and project management, while acting as capacity management process owner
Consultant, DOD Contractor (Datacenter Migration)
CSC & CGI Federal
01.2014 - 01.2015
Manager, IT Critical Incident Team
SunGard Availability Services
01.2009 - 01.2014
Infrastructure Architect
GMAC
01.2007 - 01.2008
Manager, Computer Operations
Industrial Distribution Group
01.2003 - 01.2007
Senior Engineer
The Memory Bank
01.1999 - 01.2003
Helpdesk Technician
R.J. Reynolds Tobacco Company
01.1997 - 01.1999
Education
Bachelor of Science - Computer Information Systems
Belmont Abbey College
Belmont, NC01.2006
Skills
- Strategic Planning and Implementation
- Staff Supervision and Training
- Solutions Integration
- Vendor and Stakeholder Relations
- Documentation
- Engineering Operations
- Risk Mitigation
- Testing and Troubleshooting
- Budget, Procurement, Negotiation and Vendor Relationship Management
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- People management
Certification
- Microsoft Certified Systems Engineer (MCSE NT 4.0 – Windows 2K3)
- ITIL V3 Foundations Certification
- VMware Certified Professional 4.0 (VCP)
- ISO 20000 Foundations (Capacity Management Process Owner)
- CompTIA Project+
- CompTIA A+
- CompTIA Server+
- CompTIA Security+
Affiliations
- Project Management Institute
- VMware Users Group of the Carolinas (VMUG)
- American Management Association (AMA)
- Institute of Electrical and Electronics Engineers (IEEE)
- Association of Information Technology Professionals (AITP)
Timeline
Director – Information Technology
Synovus
01.2023 - Current
Manager – Systems Engineering
Security Finance
01.2021 - 01.2023
Sr. Manager - Infrastructure Operations
Ingevity
01.2020 - 01.2021
Manager – IT Infrastructure
JW Aluminum
01.2018 - 01.2020
Manager – Global (IT) Infrastructure
XPO Logistics
01.2015 - 01.2017
Consultant, DOD Contractor (Datacenter Migration)
CSC & CGI Federal
01.2014 - 01.2015
Manager, IT Critical Incident Team
SunGard Availability Services
01.2009 - 01.2014
Infrastructure Architect
GMAC
01.2007 - 01.2008
Manager, Computer Operations
Industrial Distribution Group
01.2003 - 01.2007
Senior Engineer
The Memory Bank
01.1999 - 01.2003
Helpdesk Technician
R.J. Reynolds Tobacco Company
01.1997 - 01.1999
Bachelor of Science - Computer Information Systems
Belmont Abbey College
Professional Development
- American Management Association (Level I & II)
- Project Management Professional, Project Management Institute (PMI) Training
Additional Relevant Experience
- CSC & CGI Federal, Charleston, SC, Consultant, DOD Contractor (Datacenter Migration), 01/01/14, 12/31/15
- SunGard Availability Services, Charlotte, NC, Manager, IT Critical Incident Team, 01/01/09, 12/31/14
- GMAC, Winston Salem, NC, Infrastructure Architect, 01/01/07, 12/31/08
- Industrial Distribution Group, Belmont, NC, Manager, Computer Operations, 01/01/03, 12/31/07
- The Memory Bank, Salisbury, NC, Senior Engineer, 01/01/99, 12/31/03
- R.J. Reynolds Tobacco Company, Winston Salem, NC, Helpdesk Technician, 01/01/97, 12/31/99
Professional Development
- American Management Association (Level I & II)
- Project Management Professional, Project Management Institute (PMI) Training
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