Apache Hurt
Vallejo,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Library Media Technician
Vallejo Unified School District
10.2014 - Current
- Showed students and staff where to find library resources and collected equipment, reference pieces, and other items.
- Combined traditional skills as librarian with instructional technologist and instructional designer to enhance all facets of learning.
- Mitigated librarian workload by independently managing basic patron requests and locating materials.
- Processed customer fines and educated individual patrons on ways to minimize future charges.
- Keep inventory of all library materials as well as textbooks and technology
- Troubleshoot minor technology issues and provide replacement devices as needed
- Kept library shelves and printed materials well-stocked and organized according to established system.
- Catalogued and sorted books and library materials.
- Maintained and updated patron records in library system database.
- Organized and maintained detailed records on equipment use, materials logs and circulation activities.
- Monitored patrons to enforce adherence to library policies for material management and behavior.
Service Advisor
Jack Anthony's 7 Flags Car Wash
10.2011 - 07.2015
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
Recreation Leader
Greater Vallejo Recreation District
08.2014 - 05.2015
- Developed positive and productive relationships with kids, parents and staff.
- Supervised groups of up to 120 children under age 12 from arrival through departure at end of day.
- Engaged participants in recreational activities and team-building exercises.
- Researched, created lesson plans and organized mentally stimulating activities for school aged children.
- Planned and evaluated recreation and holiday programs with recreation director to engage parent participation.
- Transitioned participants between activities, rest periods and meals.
Education
Diploma - General Studies
Horizon High School
Pleasanton, CA06.2009
Skills
- Reading and Teaching
- Library Management Systems
- Guest Services
- Database Management
Languages
Spanish
Native or Bilingual
Timeline
Library Media Technician
Vallejo Unified School District
10.2014 - Current
Recreation Leader
Greater Vallejo Recreation District
08.2014 - 05.2015
Service Advisor
Jack Anthony's 7 Flags Car Wash
10.2011 - 07.2015
Diploma - General Studies
Horizon High School
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