Summary
Overview
Work History
Education
Skills
Training
Outstanding Chief
Timeline
Generic
Aparna Shetty

Aparna Shetty

Roanoke,TX

Summary

Seasoned IT professional over 19 years of Experience as a Web Developer, Product Owner, Dev- ops Engineer

Software engineering leader specializing in driving team collaboration and delivering impactful results. Skilled in software development, project management, and agile methodologies. Adept at adapting to changing needs and ensuring reliable performance. Known for strong leadership, problem-solving, and communication abilities.

Overview

19
19
years of professional experience

Work History

Senior Software Engineering Senior Manager

Deloitte
01.2022 - Current
  • Oversaw budget planning and resource allocation for software engineering projects, ensuring optimal utilization of resources without compromising on quality or timeline goals.
  • Delivered major performance improvements through careful analysis of system bottlenecks and implementation of targeted optimizations.
  • Fostered a culture of learning within the team, encouraging continuous skill development through training programs and industry conferences.
  • Optimized software development processes by implementing Agile methodologies, leading to improved project efficiency.
  • Championed diversity and inclusion in recruitment efforts while maintaining a focus on attracting top talent for software engineering roles.
  • Championed best practices for coding standards, documentation, testing, and performance optimization across the team.
  • Collaborated closely with stakeholders to gather requirements and translate them into technical solutions, aligning business objectives with development efforts.
  • Drove technology migration initiatives successfully, minimizing disruptions to ongoing operations while maximizing benefits from updated platforms or tools.
  • Mentored junior developers and promoted professional growth within the team, resulting in increased productivity levels.
  • Led cross-functional teams for successful product launches and updates, enhancing end-user satisfaction.
  • Developed disaster recovery plans and ensured data backup procedures were in place to safeguard critical information assets.
  • Increased operational efficiency by automating repetitive tasks using custom-built tools or integrating third-party solutions as necessary.
  • Introduced code review practices that significantly improved code quality and reduced bug occurrences in production environments.
  • Provided strong leadership to enhance team productivity and morale.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.

Software Engineering Manager

Deloitte
01.2021 - 01.2022
  • Managed software release cycles with careful planning, coordination, and communication across various departments.
  • Allied with other engineering leaders to plan, manage and coordinate teams around reaching prescribed development milestones.
  • Optimized application performance through rigorous profiling, benchmarking, and refactoring of critical code components.
  • Increased overall team productivity through continuous process improvement initiatives and effective resource allocation.
  • Streamlined deployment processes by automating build pipelines and leveraging modern infrastructure-as-code practices.
  • Led a team of engineers to deliver high-quality software solutions in a timely manner, ensuring customer satisfaction and business growth.
  • Implemented robust cybersecurity measures to protect sensitive data and maintain compliance with industry regulations.
  • Improved software development processes by implementing agile methodologies and facilitating cross-functional team collaboration.
  • Evaluated emerging technologies for potential adoption into the technology stack, ensuring competitive advantage within the market.

Software Developer Manager

Accenture
01.2019 - 01.2021
  • Since May 2013, I am working as Web developer(Application development from scrach) for OAI-sys CCT
  • OAI-sys team manages Travelers Contact Centers in multiple locations across US. These Contact Centers serve the customers of business units namely Commercial Lines, Personal Lines and Claims.OAI-sys CCT helps business units in gathering business requirements to enhance customer satisfaction and loyalty while reducing operating costs across multiple Service Channels, analyzing business requirements and convert them into functional requirements, design, build and implement these requirements, do the analysis with various business unit leads and QA resources. Migration of legacy contact centers to the Travelers contact center platform thereby providing differentiated service experience to the end customers.
  • I am working as a .Net Developer Lead for Admin Portal which is a Part of Contact Center. My day-to-day activity includes interacting with client and doing all the enhancement work related to Admin Portal application from start to end, as well as Web service and Database changes.
  • Application Developing and testing from end to end
  • Used existing components to design and add newer components.
  • Improved software efficiency by troubleshooting and resolving coding issues.
  • Saved time and resources by identifying and fixing bugs before product deployment.
  • Collaborated with cross-functional teams to deliver high-quality products on tight deadlines.
  • Enhanced user experience through designing and implementing user-friendly interfaces.
  • Updated old code bases to modern development standards, improving functionality.
  • Optimized application performance by conducting regular code reviews and refactoring when necessary.
  • Participated in software field testing to verify performance of developed projects.
  • Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills.
  • Developed customized software solutions for diverse clients, resulting in increased satisfaction and repeat business.
  • .Streamlined workflows by creating reusable code libraries for common functions and features across multiple projects.
  • Designed customized solutions for proposals to potential customers.
  • .Mentored junior developers to improve their technical skills, fostering a culture of continuous learning within the team.
  • Translated customer requirements into written use cases.
  • .Consistently met project milestones while maintaining rigorous quality control standards throughout all stages of the development life cycle.
  • Increased development speed by automating repetitive tasks using scripts and tools.

Software Developer Team Lead

Accenture
05.2017 - 01.2019
  • UI developer for PACE Application.
  • Used Angular framework to create reactive widgets
  • Working On User stories, Writing test cases
  • Ensured that best practices/standards are documented, communicated and implemented.
  • Created Webservices
  • Application Maintainance, Fixing application issues.
  • Worked on .Net to Angular Migration

Software Developer Team Lead

Accenture
05.2013 - 07.2017
  • Currently working as Product owner and managing multiple scrum teams along with the Devops Engineer Role.
  • Used existing components to design and add newer components
  • Application Developing and testing from end to end,Worked on Devops (Jenkins/Github)
  • Used existing components to design and add newer components.
  • Have experience interacting with clients/stake holders regularly and this will help the project in building the right design and solution needed for the customers.
  • Requirement gathering, change analysis, build and deployment
  • Development of Web Services to the client requirement.
  • Ensured that best practices/standards are documented, communicated and implemented.
  • Handed on time delivery of design documents and coded components as derived from project schedules
  • Re-used existing modules as applicable to meet client’s requirements.
  • Have experience interacting with clients/stake holders regularly and this will help the project in building the right design and solution needed for the customers
  • Providing technical solutions/ support for other team members in their designs, development
  • Skillset used in the Project: Asp.net, .net Core, Web API, PCF, Github, Version one, Jenkins, Jira, Javascript frameworks, Oracle DB, Microsoft sql

Software Developer Team Lead

Accenture
04.2012 - 05.2013
  • Primary support for the application Claims Management System. This application is used by Pfizer to manage all the credits, debits and chargeback related activities. This application manages, handles and displays the details of all the credits, debits and chargebacks. It is also used to store the images and other important documents related to various invoices and credits.
  • It has very complex interfaces with other systems such as RCS, Polaris, FEDEX and Alchemy Imaging system from where it receives the credit related information and the respective images.
  • Primary Support for the application.
  • Analysis and fixes for issues in CMS
  • Shell and Batch Scripting.
  • Deployment of any changes as a part of bug fix, enhancement or reported issue.
  • Testing of the application
  • Handling various server migrations

Software Developer Team Lead

Accenture
10.2010 - 04.2012
  • Primary support for the application USP Price List. This is the website which is used by all of the Pfizer to view all the details of various products marketed by Pfizer in US, PR and Wyeth regions.
  • Primary Support and Enhancement for the application.
  • Analysis and fixes for issues in USP Price List.
  • Shell and Batch Scripting.
  • Deployment of any changes as a part of bug fix, enhancement or reported issue.
  • Testing of the application
  • Handling various server migrations

Software Developer(Asp.net, ASP, Javascript),Jquery

Accenture
07.2010 - 10.2010
  • I worked as offshore Developer and my responsibilities were
  • -Requirement gathering, Low level design, build and deployment.
  • -Installation, upgrade and maintenance of the environment.
  • -Support to test team and Knowledge transfer to Business folks.

Software Developer(Asp.net, ASP, Javascript),Jquery

Iqura Technologies
02.2010 - 06.2010
  • Requirement gathering, Low level design, Build and deployment.
  • Testing, Fixing Defects.
  • Support to test team and Knowledge transfer to Business folks.
  • Single handedly Developed Complete Application.

Software Developer(Asp.net, ASP, Javascript),Jquery

Iqura Technologies
02.2006 - 05.2009
  • Requirement gathering, Low level design, Development build and deployment.
  • Testing, Fixing Defects.
  • Support to test team and Knowledge transfer to Business folks.
  • Single handedly Developed Complete Application.
  • Database Development
  • Brief description of the project:
  • In a current age of competition every company is always in search of a right candidate. Many placement agencies are now a days available in the market who are providing candidates. By charging some fees they manage to send the people to us for interview, but the rush of unwanted stuff is out of control sometimes.
  • Some Job Portals are available, which are putting stress on that they provide us quality people. But the charges are out of budget of small scale companies. Moreover there is no assurance of the checking the truth of the information provided by them.
  • Hence the biggest challenge in front of the Human Resource Management Team is to find out and hire a right candidate who is perfect fit to the requirement. This task is possible for a person who has ample experience in Sourcing. Resume Management System is the solution for this problem. Our "Resume Management System" is a very powerful system to manage the sourcing activities of any company. This system provides support to Candidates as well as to the Sourcing team.

Software Developer(.net, ASP)

Iqura Technologies
07.2008 - 12.2008
  • BMR is a window based application by which the users can do a periodical forecasting and planning the Nokia products sales. This system includes an attractive user interface to do the planning and forecasting and huge report section in which describes how accurately the planning is done in the past periods.
  • Activities Involved:
  • 1. Admin Module:
  • A. In which admin can add/Edit Users, Products, Markets, Channels, etc.
  • 2. User Module:
  • A. User modules are divided into three major sections - Vice Presidents, Sales Director and Account Managers.
  • B. Each user type has its own user interface (Dynamic lay out) to handle the system

Education

B.E - Electronics and Communications

Visvesvariah Technological University

Skills

  • Angular, JavaScript, Jquery, MVC, CSS,HTML
  • ASPNET, VBNET, C#NET, Web Services, Classic ASP, WCF, WPF, MVC, Ajax,Web API
  • Mongo DB, Oracle DB
  • Web Application Development
  • Visual Studio ,Microsoft SQL Server
  • Visual Source Safe 2005, Dimensions, HP Service center, SVN
  • ISCMS(Deployment Tool), Quality Center,Sevice Nav
  • Internet Information Services(IIS)- Versions: 3, 4, 5, 6 and 7
  • Jasmine test cases, NUNIT test cases
  • SAFE Agile 40, Rally
  • Devops(Github,Jenkins)
  • Version One, Jira
  • Software development life cycle
  • DevOps practices
  • Performance optimization
  • Software architecture
  • Technical leadership
  • Continuous integration
  • Web application development
  • Test automation
  • Agile framework

Training

  • Client Verbal Communication Training
  • Silverlight 5.0 Training

Outstanding Chief

I got this award from Deloitte for my Leadership skills

Timeline

Senior Software Engineering Senior Manager

Deloitte
01.2022 - Current

Software Engineering Manager

Deloitte
01.2021 - 01.2022

Software Developer Manager

Accenture
01.2019 - 01.2021

Software Developer Team Lead

Accenture
05.2017 - 01.2019

Software Developer Team Lead

Accenture
05.2013 - 07.2017

Software Developer Team Lead

Accenture
04.2012 - 05.2013

Software Developer Team Lead

Accenture
10.2010 - 04.2012

Software Developer(Asp.net, ASP, Javascript),Jquery

Accenture
07.2010 - 10.2010

Software Developer(Asp.net, ASP, Javascript),Jquery

Iqura Technologies
02.2010 - 06.2010

Software Developer(.net, ASP)

Iqura Technologies
07.2008 - 12.2008

Software Developer(Asp.net, ASP, Javascript),Jquery

Iqura Technologies
02.2006 - 05.2009

B.E - Electronics and Communications

Visvesvariah Technological University

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