Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Ankur Patel

Clinical Pharmacist
Sugar Land,TX

Summary

Over 10 years of experience in working as a pharmacist both in retail and clinical setting Active and clear license in states of Texas license #50683 and California license #67180 Strong communication skills, excellent customer service, and tech savvy in using variety of software and applications. Ability to effectively meet deadlines, ability to function effectively alone or as part of a team. Excellent written and oral communication skills in English. In-depth understanding of drug development and the regulatory environment. Review technical and regulatory documents for accuracy, content, and strategy. Trained in using in basic Microsoft functions and operations, not all inclusive: MS Office, VPN, encryption to ensure privacy of data, collaboration between systems integrated in internal database compartments and offsite backup. Experienced in MTM, Medicaid and Medicare Part D, PBMs, MCOs, Coverage Determinations and Appeals, Peer to Peer Reviews, Direct Member Reimbursement, Hospice Care, and Pharmacy Reimbursements. Collaborate with Physicians and Medical Directors as a direct advocate for the patient to receive optimal Quality of Care for best therapeutic outcomes.

Seasoned Clinical Pharmacist adept at providing evidence-based individualized treatments, by reviewing pivotal clinical trials if treatment is not FDA approved indication or dosing recommendations. to physicians. Proficient in reporting, documentation, compliance guidelines. Focused on maintaining current knowledge of therapeutic options. Evaluation of Journal Clubs of Pivotal Clinical Trials.

Overview

21
21
years of professional experience
2
2

Pharmacist Licenses

1
1

CPR/BSL Adult, Children, and Infant

1
1

Special Travel Vaccines and Immunizer

1
1

Medication Therapy Management

1
1

Non-Sterile and Sterile Compounding

Work History

Independent Pharmacy Consultant

Self-employeed
Sugar Land, TX
01.2019 - Current
  • Various independent pharmacies struggling with business operations, increasing revenues by 10% by expanding new services, in addition to taking on role of Pharmacist as needed, Staff, and PIC.
  • Experience in regards to strategic planning of Sterile Compounding facility using Aseptic Technique for Infusion
  • Outsource contractors HVAC for standard clean room, ante room, and pharmacy. ISO Requirements, Primary Engineering Control (PIC) for monitoring of temperature, humidity, and air pressurization.
  • Well understanding of USP/NF guidelines, in addition to Federal and State of Texas standards and law requirements.
  • All requirements needed to be aligned with the law, inspections, documentations, certifications, and maintenance of all records.
  • Conducted research, gathered information from multiple sources, evaluated Pivotal Research Studies and presented findings
  • Led projects and analyzed data to identify opportunities for improvement
  • Improved operations through consistent hard work, marketing, and dedication
  • Created plans and communicated deadlines to ensure projects were completed on time

Clinical Pharmacist

Cigna Health Spring
Houston, TX
03.2018 - 10.2018
  • Coverage Determination for Medicare Part D
  • Provide support to MCO personnel and patients
  • Uses a computerized system, respond to customer inquiries in a fast-paced, inbound call center environment
  • Gather information, research/resolve inquiries, and document calls in the customer's system
  • Communicate appropriate options for resolution in a timely manner
  • Inform callers about services available and assess caller needs
  • Initiate outbound follow up calls to resolve issues
  • And explained proper administration.
  • Counseled patients regarding proper intake of medications.
  • Compared prescription details against safety standards and insurance requirements to support patients.
  • Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
  • Supervised dispensation of controlled substances using careful oversight and audit procedures.
  • Implemented security protocols to protect patient data.
  • Partnered with physicians and other members of healthcare team to optimize patient care through effective use of medications.
  • Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
  • Supervised dispensation of Schedule II and III drugs.

Clinical Pharmacist

United Healthcare Clinical Services
Sugar Land, TX
02.2016 - 12.2017
  • Pharmacy Prior Authorization–Community & State, , Clinical Coverage Review for Medicare
  • Review and approve / deny requests for coverage via prior authorizations guidelines
  • Review of Peer to Peer requests by Physicians and collaborate with Medical Directors to make final decision
  • Organize workload, set priorities, complete assignments in a timely manner and utilize resources appropriately while complying with department program standards
  • Perform all duties and functions in compliance with state and federal pharmacy laws and regulations
  • Conform with and support department quality assurance and improvement guidelines
  • Adhered to pharmacy laws and code of ethics.
  • Reconstituted oral liquids.
  • Advised physicians on how to properly dose medications.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
  • Educated patients on proper medication use.
  • Closely monitored department performance metrics.
  • Performed technical processes required to dispense medications to patients.
  • Effectively prioritized tasks and organized workflow to increase efficiency.
  • Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.

Clinical Pharmacist

Xerox, ACS
Houston, TX
08.2014 - 02.2016
  • Caremark and Aetna Managed Care Organizations, - Coverage Determination for Medicare Part D
  • Performed processes required by CMS law and company guidelines.
  • Managed quality programs to reduce overdue compliance activities.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.

Pharmacist in Charge

Safeway Incorporated
San Francisco, CA
10.2013 - 07.2014
  • Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
  • Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
  • Effectively prioritize tasks and organized workflow to increase efficiency.
  • Closely monitored department performance metrics.
  • Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
  • Processed over 200 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction
  • Led team of 4-5 in interpreting, validating, and filling prescription orders and counseling customers on medications, appropriate dosage and self-administration schedules, side effects, and possible
  • Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
  • Trained pharmacy residents and interns on clinical care and medication dispensing.
  • Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
    Analyzed trends in medication use and made recommendations for policy updates.
  • Supervised dispensation of controlled substances using careful oversight and audit procedures.
  • Partnered with physicians and other members of healthcare team to optimize patient care through effective use of medications.
  • Supervised dispensation of Schedule II and III drugs.
    Implemented information security protocols to protect financial and patient data and reduce potential for data breaches.
  • Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
  • Advised physicians on how to properly dose medications.
  • Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
  • Compared prescription details against safety standards and insurance requirements to support patients.
  • Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
  • Performed technical processes required to dispense medications to patients.
  • Effectively prioritized tasks and organized workflow to increase efficiency.
  • Managed drug and supply inventories.
  • Hand counted controlled medications, measured liquids and reconstituted antibiotics.
  • Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
  • Closely monitored department performance metrics.
    Completed accurate cycle counts, inventory management and will-calls for customers.
  • Educated patients on proper medication use.
  • Provided patient counseling and advice on prescriptions as well as alternatives and over-the-counter medications.
  • Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
  • Supervised and coached team of pharmacy technicians and trainees.
  • Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
  • Reconstituted oral liquids.
  • Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
  • Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
  • Adhered to pharmacy laws and code of ethics.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Advised patients on medication side effects and contraindications interactions
  • Advised patients on medication side effects and contraindications and explained proper administration.

Floating Pharmacist/ Staff Pharmacist

Target Corporation
San Francisco, CA
09.2012 - 10.2013
  • Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
  • Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
  • Recommended OTC devices or medication options to help mitigate individual symptoms.
  • Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
  • Managed pharmaceutical supply procurement and management processes.
  • Assisted pharmacists with checking in and pricing drug orders, third party transactions and relevant paperwork.
  • Completed new and updated patient profiles with lists of patient medications.
  • Directly supervised 4 Pharmacy Technicians, interns and support staff while on duty.

  • Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
  • Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
  • Inspected drug storage sites, monitored drug supply expiration dates and verified proper supply levels.
  • Verified and labeled prescriptions with 8 point check.
  • Correctly completed pharmacy daily and weekly reports.
  • Effectively resolved insurance rejections and other billing issues.
  • Maintained state and federal records of legendary drugs and controlled substances.
  • Partnered with management team to develop and implement in-store programs to increase sales.
  • Recommended appropriate clinical programs such as immunization, MTM (Medication Therapy Management) and DCS (Diabetes Care Specialist).
  • Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure.
  • Provided medication therapy management to patients using Outcomes and Mirixa.

Student

Pharmacy School
San Antonio, TX
08.2007 - 05.2011
  • Followed school and classroom policies, regulations, dress codes and schedules.
  • Searched at library and in scholarly databases to locate necessary information for research projects.

Business Owner

Self-employed
Houston, TX
09.2003 - 12.2007
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Collaborated with development teams, internal customers and product line management to verify delivery of desired quality requirements to distributors.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Devised processes to boost long-term business success and increase profit levels.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Optimized team hiring, training and performance.
  • Learned and remained updated on statutory requirements and regulations.

Information Systems Analyst

Reliant Energy
Houston, TX
03.2003 - 03.2004
  • Performed root cause analysis to diagnose system faults.
  • Planned and designed system improvements to meet changing demands.
  • Trained users and supported variety of problems with hardware and software.
  • Offered input for complex documents to support client-ready final versions.
  • Collaborated closely with upper management to drive strategy through development and implementation of new processes.
  • Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
  • Developed flowcharts and diagrams to describe and lay out logical operational steps.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Applied knowledge of application components in conjunction with query tools to achieve business objectives.
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.

Systems Analyst

ConocoPhillips
Houston, TX
06.2000 - 04.2003
  • Planned and conceived computer systems using information engineering, data modeling and structured analysis.
  • Performed system analysis, documentation, testing, implementation and user support for platform transitions.
  • Maintained and administered computer networks and environments.
  • Boosted information sharing by enhancing interfaces between computer systems.
  • Resolved or escalated problem tickets to resolve user issues.
  • Identified and resolved problems through root cause analysis and research.
  • Evaluated and adopted new technologies to address changing industry needs.
  • Investigated and addressed system issues to enhance usability and improve functionality.
  • Diagnosed, troubleshot and resolved network and system problems.
  • Supported system developers by creating system models, diagrams, and charts.
  • Oversaw installation of software programs and hardware systems to meet requirements.
  • Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
  • Resolved malfunctions with systems and programs through troubleshooting.
  • Assessed, defined and document scope of projects.
  • Provided client support on system operation and troubleshooting.

Education

Doctorate of Pharmacology -

University of The Incarnate Word
San Antonio, TX
05.2011

BBA - Management Information Systems

University of Houston
Houston, TX
06.1997 - 12.2001

Skills

  • Prior Authorization per SOPs, for various edits, proficient with RxClaims
  • Insurance Coverage Verification
  • DUR and Review of Patient Medical Histories
  • FDA Drug Safety Guidelines and compendia support for clinical decision making
  • Pharmacy protocols
  • Directing pharmacy operations
  • In-depth pharmacy law knowledge
  • Independent research

Certification

Sterile and Non-sterile Compounding ASHP certified in Aseptic technique, Medication Therapy Management, Travel Medicine and immunizations, Smoking Cessation certified, CPR certified, and Six Sigma Certified.

Additional Information

Current and Up to Date with Continuing Education.

Timeline

Independent Pharmacy Consultant

Self-employeed
01.2019 - Current

Clinical Pharmacist

Cigna Health Spring
03.2018 - 10.2018

Clinical Pharmacist

United Healthcare Clinical Services
02.2016 - 12.2017

Clinical Pharmacist

Xerox, ACS
08.2014 - 02.2016

Pharmacist in Charge

Safeway Incorporated
10.2013 - 07.2014

Floating Pharmacist/ Staff Pharmacist

Target Corporation
09.2012 - 10.2013

Student

Pharmacy School
08.2007 - 05.2011

Business Owner

Self-employed
09.2003 - 12.2007

Information Systems Analyst

Reliant Energy
03.2003 - 03.2004

Systems Analyst

ConocoPhillips
06.2000 - 04.2003

BBA - Management Information Systems

University of Houston
06.1997 - 12.2001

Doctorate of Pharmacology -

University of The Incarnate Word
Ankur PatelClinical Pharmacist