Summary
Overview
Work History
Education
Skills
Timeline
Generic

Apiak A Gai

Salt Lake City,UT

Summary

Manager with 8+ years of experience in leadership roles, enhancing employee satisfaction and client onboarding processes. Demonstrates a proven ability to foster inclusive environments, exceed sales targets, and optimize communication efficiency. Skilled in leveraging teamwork, attention to detail, and innovative strategies to drive organizational success.

Overview

9
9
years of professional experience

Work History

Assistant Manager

CTA Community Supports
08.2022 - Current

Support clients with autism in daily tasks, enhancing well-being and progress through tailored care.

Manage team to deliver high-quality care, ensuring compliance with standards and protocols.

Foster inclusive environment, guiding staff in daily care routines and promoting client independence.

Execute directives from senior management, ensuring timely and effective implementation.

Coordinate with multidisciplinary teams to develop personalized support plans, improving client outcomes.

Manage payroll ensuring timely payments, enhancing employee satisfaction and retention.

Administration Manager

Nyanjur Family Daycare
10.2018 - Current

Assisted parents in developing effective strategies for managing challenging behaviors through open communication and collaboration.

Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.

Attended professional meetings and conferences to maintain and improve professional competence.

Supervised childcare workers and oversaw facility to meet state requirements for education and training.

Stayed current on guidelines to maintain compliant program operations.

Mobile Sales Expert

T-Mobile, USA
11.2017 - 08.2021

Engage with customers to understand needs, sell products, and resolve concerns, enhancing satisfaction.

Exceed sales targets consistently, contributing to team performance and revenue growth.

Utilize strong communication skills to build rapport and trust with customers, ensuring repeat business.

Address and resolve customer issues promptly, improving overall customer experience.

Collaborate with team members to optimize sales strategies, resulting in measurable improvements.

Paralegal

Lexington Law Firm
04.2017 - 11.2017

Supported attorneys with client interactions, resolving concerns to improve client satisfaction.

Conducted legal research and documentation, aiding in comprehensive case preparation.

Enhanced communication and problem-solving skills, contributing to successful case outcomes.

Partnered with legal team to develop and implement improved client intake procedures, enhancing the firm's ability to serve more clients.

Pharmaceutical Agent

C3 Communications
03.2016 - 04.2017

Handled client pharmaceutical orders and addressed medication inquiries, ensuring high customer satisfaction.

Resolved medication-related issues over the phone, enhancing client trust and service reliability.

Provided accurate medication information, improving client understanding and adherence to prescriptions.

Facilitated seamless communication between clients and healthcare providers, resolving medication-related issues and improving treatment adherence.

Meticulously processed medication orders, verifying prescriptions and patient information to maintain high

standards of accuracy and safety.

Education

No Degree - Architectural Engineering And Design

Davis Technical College
Salt Lake City, UT
01-2024

High School Diploma -

Jaun Diego Catholic High School
Salt Lake City, UT
05-2016

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Staff management
  • Conflict resolution
  • Staff development

Timeline

Assistant Manager

CTA Community Supports
08.2022 - Current

Administration Manager

Nyanjur Family Daycare
10.2018 - Current

Mobile Sales Expert

T-Mobile, USA
11.2017 - 08.2021

Paralegal

Lexington Law Firm
04.2017 - 11.2017

Pharmaceutical Agent

C3 Communications
03.2016 - 04.2017

No Degree - Architectural Engineering And Design

Davis Technical College

High School Diploma -

Jaun Diego Catholic High School
Apiak A Gai