Diligent program support professionals are well-versed in evaluating the behavioral and physical needs of clients. Documenting daily activities and special incidents while effectively managing client needs, assisting with treatment coordination, and supporting program operations.
Overview
12
12
years of professional experience
Work History
Behavioral Health Technician From 06/2021 up to Da
KR Young Staffing Agency
06.2020 - 09.2023
Completed documentation for every incident and forwarded it to the correct personnel for review.
Escorted patients from the unit to meals, activities, and visitation areas to maintain standards of safety and security.
Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
Observed patient behaviors and mental status and notified the RN of unusual or potentially dangerous occurrences.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Developed and maintained positive relationships with clients to create a safe and supportive environment.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Conducted client rounds to check on residents.
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Behavioral Health Technician
Concentric Healthcare Staffing;
08.2018 - 05.2020
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Managed to take care of approximately 3 to 5 behavioral patient
Completed documentation for every incident and forwarded it to the correct personnel for review.
Conducted client rounds to check on residents.
Searched resident belongings before and during stays.
Teach clients how to complete basic household chores and prepare food.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Completed documentation for every incident and forwarded it to the correct personnel for review.
Recognize individuals under the influence of drugs or alcohol and the typical behaviors associated with each.
Medical Clinical Office
Real Medicine Foundation - Uganda
01.2015 - 02.2018
Provided medical assistance to an overwhelmingly large number of patients, reaching 100 and above, in refugee settings.
Sanitized, restocked, and organized exam rooms and medical equipment.
Documented vital signs and health history for patients in clinic and hospital environments.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Taught patients about medications, procedures, and care plan instructions.
Completed clinical procedures and gathered patient data for interpretation by the physician.
Collaborated with medical and administrative personnel to maintain a patient-focused, engaging, and compassionate environment.
Collected and documented patient medical information, such as blood pressure and weight.
Obtained the client's medical history, medication information, symptoms, and allergies.
Supported patients across various hospitals with both physical and emotional needs.
Assisted with patients and supported their physical and emotional needs across multiple sites and locations.
Equipped patients with the assistance required for basic care.
Comforted anxious patients before procedures and listened to concerns, offering support and compassion.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Nursing Assistant
AECOM South Sudan
11.2011 - 04.2012
Created a positive patient experience by assisting patients with bathing, ambulating, feeding, and personal and oral hygiene care for about 6 to 10 patient
Cared for clients with empathy and compassion to build positive patient and family relationships.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Contributed to the overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behavior and physical condition for progress or deterioration.
Report unusual or urgent circumstances in the patient's condition or environment immediately to the nurse supervisor.
Measured and recorded food and liquid intake and output to report changes to medical and nursing staff.
Maintained excellent care continuity through collaboration with nurses and external healthcare professionals.
Further skills by actively taking part in employee training and taking classes to improve skills.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
Education
Bachelor of Science - Nursing
Aspen University Phoenix
Phoenix, AZ
08.2023
Associate of Science - In Clinical Medicine And Community Health
Mbale School of Clinical Officers
Kampala- Uganda
06.2012
Skills
Site Visits
Floor Assignments
Safety Management
Computerized Maintenance Management Systems
Care Plan Development
Mental Health Care
Personal Care Assistance
Medical Terminology Knowledge
Progress Monitoring
Activities of Daily Living Management
Infection Control: Understanding
Safety Behaviors
Household Chores
Activity Monitoring
Rounds Management
Crisis Intervention
Food Preparation and Handling
HIPAA Requirements
Blood Draws
Medication Side Effect Knowledge
Timeline
Behavioral Health Technician From 06/2021 up to Da
KR Young Staffing Agency
06.2020 - 09.2023
Behavioral Health Technician
Concentric Healthcare Staffing;
08.2018 - 05.2020
Medical Clinical Office
Real Medicine Foundation - Uganda
01.2015 - 02.2018
Nursing Assistant
AECOM South Sudan
11.2011 - 04.2012
Bachelor of Science - Nursing
Aspen University Phoenix
Associate of Science - In Clinical Medicine And Community Health
Bursar/Accounts Receivable at Staffing Agency- Creative Financial Staffing— University of HartfordBursar/Accounts Receivable at Staffing Agency- Creative Financial Staffing— University of Hartford