Anahi Pena Malvaez
Escondido,CA
Summary
Highly motivated team player focused on going above and beyond to support my colleagues and serve patients to the best of my ability. I am open minded and eager to learn new skills and ways to help advance in my career.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Finance Treatment Coordinator
North County Oral & Facial Surgery Center
Escondido, US
05.2022 - Current
- Work closely with patients to deliver excellent, direct, individualized patient care. Learned time management and to work well under pressure in a fast-paced environment.
- Managed sensitive patient information with strict adherence to HIPAA guidelines by maintaining confidentiality and privacy at all times.
- Work closely with the assistants and doctor to present treatment plans to the patient, and go over pre-op instructions to follow for the day of the procedure.
- Coordinate surgeries with the patient's primary dentist and anesthesiologist as needed. Along with working with labs and/or dentists to make sure the patient's appliance will arrive on time for the patient's surgery.
- Send treatment reports to the referring provider.
- Bill insurances for all four of our facilities by sending claims to insurances with the required information needed to receive payments and pre-authorizations upon patients' requests.
- Responsible for collecting and managing all forms of payments. Make sure there's no missing payments, and all payments balance out at the end of the day.
- Uploading documents into the patient's chart, answering phone calls, transferring calls to the appropriate department, scheduling surgery appointments, taking payments, as well as sending biopsies to the oral pathology.
Patient Coordinator/ Insurance Verification Coordinator
San Marcos Family Dental
San Marcos, US
06.2021 - 04.2022
- Responded to all new patients' inquiries, gathered and verified dental information, and went over copayments.
- Entering insurance into the system, other duties included answering phone calls, scheduling, confirming appointments, and scanning documents into the document center, along with processing patient payments.
- Working very closely with referring offices to send dental information and enter reports into the system.
Dental Receptionist/Dental Assistant
California Coast Dental Arts
Oceanside, US
01.2020 - 06.2021
- Assisted the front and back office throughout the day.
- I assisted both the dentist and hygienist by taking a full mouth series of X-rays, along with probing as needed.
- Other duties included performing weekly and monthly maintenance on the autoclave, along with shocking the dental unit waterlines.
- Set up and break down dental rooms, sterilize dental instruments.
- Answer patient calls and questions, along with scheduling patient appointments accordingly with the doctor's schedule.
- Scanned reports, patient consent forms, and chart forms into patient documents.
Education
High School Diploma -
Escondido High School
Escondido, CA06.2017
Some College (No Degree) -
Palomar College
San Marcos, CASkills
- Highly motivated
- Eager to learn
- People skills
- Time management
- Organizational skills
- Customer service
- Patient service
- Dental Assisting
- Dentrix
- Infection Control Training
Certification
- X-ray Certification, 09/20, Present
- California Dental Practice Act, 09/20, Present
- 8 Hour Infection Control, 09/20, Present
- CPR, 08/22, 08/24
Languages
- English, Fluent
- Spanish, Intermediate
Timeline
Finance Treatment Coordinator
North County Oral & Facial Surgery Center
05.2022 - Current
Patient Coordinator/ Insurance Verification Coordinator
San Marcos Family Dental
06.2021 - 04.2022
Dental Receptionist/Dental Assistant
California Coast Dental Arts
01.2020 - 06.2021
- X-ray Certification, 09/20, Present
- California Dental Practice Act, 09/20, Present
- 8 Hour Infection Control, 09/20, Present
- CPR, 08/22, 08/24
High School Diploma -
Escondido High School
Some College (No Degree) -
Palomar College
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