Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Apnan Ahmed

Buffalo,NY

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience

Work History

Driver

TLC Ride Sharing
08.2022 - Current

Proficiently delivered goods and services punctually and in impeccable condition to customers, adhering rigorously to traffic laws and defensive driving practices. Leveraged GPS technology to streamline routes, consistently meeting delivery schedules. Maintained clear communication with dispatchers, providing timely updates on pick-up and delivery statuses to ensure efficient operations.

Assistant Manager

The Ice Cream House
Brooklyn, NY
01.2021 - 08.2022

As Assistant Manager at The Ice Cream House, I prioritize customer satisfaction through regular communication and personalized service. I efficiently manage schedules, inventory, and employee performance, ensuring operational excellence. By fostering teamwork, providing guidance, and resolving conflicts diplomatically, I contribute to a positive work culture. Collaborating with management, I drive sales and profitability while overseeing comprehensive training for new hires.

Shift Leader

Dunkin Donuts
Brooklyn, NY
03.2018 - 03.2020

As a Shift Manager at Dunkin', I excel in customer service, optimizing operations, and team leadership. I manage shifts, ensuring efficient workflow and exceptional service delivery. With a focus on inventory management and staff supervision, I maintain standards of excellence. Collaborating with management, I contribute to sales growth and employee development through effective training.

Customer Service Crew Member

Dunkin Donuts
Brooklyn, NY
12.2015 - 02.2017

I prioritize delivering exceptional service to every customer. I take pride in maintaining a friendly and welcoming atmosphere. With attention to detail, I fulfill orders accurately and efficiently. Collaborating with team members, I contribute to a positive and efficient work environment, ensuring customer satisfaction.

Education

High school diploma -

Skills

  • Appointment Scheduling
  • Rules Enforcement
  • Policy Enforcement
  • Staff Scheduling
  • Employee Training
  • Workplace Safety
  • Inventory Control
  • Quality Assurance
  • Compliance Understanding
  • Sales Strategies
  • Retail Operations

Languages

English
Full Professional
Bengali
Native/ Bilingual
Hindi
Professional
Urdu
Professional

Timeline

Driver

TLC Ride Sharing
08.2022 - Current

Assistant Manager

The Ice Cream House
01.2021 - 08.2022

Shift Leader

Dunkin Donuts
03.2018 - 03.2020

Customer Service Crew Member

Dunkin Donuts
12.2015 - 02.2017

High school diploma -

Apnan Ahmed