APOLLINAIRE FONGANG NGASSA
NEW CARROLLTON,MD
Summary
Committed Warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Organized approach to monitoring materials movements with focus on safety and productivity. Performance-oriented team player with good multitasking abilities. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Lead Warehouse Worker
KING OF FUNITURE
04.2023 - 09.2023
- Improved warehouse efficiency by streamlining processes and implementing best practices.
- Led a team of warehouse workers in daily tasks, ensuring accuracy and timeliness in order fulfillment.
- Reduced order processing time with enhanced inventory management strategies.
- Maintained a safe working environment by enforcing strict adherence to safety regulations and guidelines.
- Contributed to cost reduction efforts through effective resource allocation and waste minimization techniques.
- Coordinated efficient loading and unloading procedures, minimizing damages to products during transit.
- Oversaw the accurate labeling and organization of products within the warehouse, enabling swift retrieval when needed.
- Loaded, unloaded, and moved material to and from storage and production areas.
Direct-support-professional
Hope Care Center
01.2022 - 01.2023
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
- Maintained clean, safe, and well-organized patient environment.
- Administered medication as directed by physician.
- Transported clients to medical and dental appointments to provide support.
Sales Assistant
NJIFORBI SUPPER MARKET
02.2015 - 04.2021
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Assisted customers with prompt and polite support in-person and via telephone.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
High School Diploma -
CAMEROON COLLEGE OF COMMERCE HIGH SCHOOL
CAMEROON. KUMBA08.2005
Skills
- Load Planning
- Order Picking
- Shipping and Receiving
- Scheduling Coordination
- Labeling and Packaging
- Computer knowledge
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Lead Warehouse Worker
KING OF FUNITURE
04.2023 - 09.2023
Direct-support-professional
Hope Care Center
01.2022 - 01.2023
Sales Assistant
NJIFORBI SUPPER MARKET
02.2015 - 04.2021
High School Diploma -
CAMEROON COLLEGE OF COMMERCE HIGH SCHOOL