Summary
Overview
Work History
Education
Skills
Languages
Timeline
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APOLLINAIRE FONGANG NGASSA

NEW CARROLLTON,MD

Summary

Committed Warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Organized approach to monitoring materials movements with focus on safety and productivity. Performance-oriented team player with good multitasking abilities. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Lead Warehouse Worker

KING OF FUNITURE
04.2023 - 09.2023
  • Improved warehouse efficiency by streamlining processes and implementing best practices.
  • Led a team of warehouse workers in daily tasks, ensuring accuracy and timeliness in order fulfillment.
  • Reduced order processing time with enhanced inventory management strategies.
  • Maintained a safe working environment by enforcing strict adherence to safety regulations and guidelines.
  • Contributed to cost reduction efforts through effective resource allocation and waste minimization techniques.
  • Coordinated efficient loading and unloading procedures, minimizing damages to products during transit.
  • Oversaw the accurate labeling and organization of products within the warehouse, enabling swift retrieval when needed.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Direct-support-professional

Hope Care Center
01.2022 - 01.2023
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
  • Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
  • Maintained clean, safe, and well-organized patient environment.
  • Administered medication as directed by physician.
  • Transported clients to medical and dental appointments to provide support.

Sales Assistant

NJIFORBI SUPPER MARKET
02.2015 - 04.2021
  • Increased sales by building strong customer relationships and providing excellent service.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Communicated orders to vendors, scheduling carriers for pickup if needed.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

High School Diploma -

CAMEROON COLLEGE OF COMMERCE HIGH SCHOOL
CAMEROON. KUMBA
08.2005

Skills

  • Load Planning
  • Order Picking
  • Shipping and Receiving
  • Scheduling Coordination
  • Labeling and Packaging
  • Computer knowledge

Languages

English
Full Professional
French
Native or Bilingual

Timeline

Lead Warehouse Worker

KING OF FUNITURE
04.2023 - 09.2023

Direct-support-professional

Hope Care Center
01.2022 - 01.2023

Sales Assistant

NJIFORBI SUPPER MARKET
02.2015 - 04.2021

High School Diploma -

CAMEROON COLLEGE OF COMMERCE HIGH SCHOOL
APOLLINAIRE FONGANG NGASSA