Apollonia Sandles
Mexia
Summary
Recent college graduate with a BS in Psychology. Self-motivated, outstanding research and interpersonal skills. Also working towards a Master's Degree in Clinical Mental Health Counseling, and expect to graduate in 2025. Additionally, talented mentor and case worker dedicated to continuous improvement to keep everything running smoothly. Highly analytical and organized in addressing routine needs and managing unique circumstances.
Overview
16
16
years of professional experience
Work History
Behavioral Health Care Facilitator
Supportive Care
01.2024 - Current
- Established trust among client populations through empathic listening skills and genuine concern for their wellbeing.
- Streamlined communication between healthcare providers, resulting in more efficient and effective treatment for patients in need.
- Facilitated group and individual therapy in outpatient setting.
Merchandiser
Driveline Retail Merchandising
09.2022 - Current
- Reported outdated products, unbalanced stock, and out-of-stock situations for manager remediation.
- Conducted regular store visits and audits to assess product presentation, availability and compliance with merchandising standards.
- Developed merchandising strategies and plans to optimize product placement and maximize sales.
- Changed displays to promote new product launches and reflect seasonal themes.
- Created clear red-thread messaging throughout the store with targeted buying suggestions.
- Monitored inventory levels and managed product rotations for store availability.
- Monitored visual material to maintain current plan-o-grams and initiate seasonal updates.
- Rotated stock, cleaned displays and priced merchandise on assigned plan-o-grams.
Counseling Internship
Supportive Care
05.2024 - 05.2025
- Enhanced client support by providing empathetic, non-judgmental counseling during high-stress situations.
- Enhanced patient engagement through individualized counseling sessions tailored to their specific needs.
- Offered individual and group counseling to clients.
- Enhanced client outcomes by implementing evidence-based counseling techniques and interventions.
- Strengthened victim's resilience, providing one-on-one emotional support and counseling.
- Enhanced patient morale with regular bedside visits and compassionate counseling.
- Counseled clients to help understand and overcome personal, social and behavioral problems.
- Maintained up-to-date clinical documentation via electronic recordkeeping systems (BIRP).
Job Skills Trainer for individuals with a Disability
Adverse Winds
01.2022 - 05.2022
- Explained general and job-specific procedures and led by example for hands-on training.
- Oversaw training manual updates and revisions to match procedure changes.
- Contributed to employee orientation sessions and onboarding.
- Showed crew members proper equipment maintenance.
- Commended team members on performance to maintain morale and retention.
- Drafted reports detailing training progress and certification needs.
Merchandiser
American Greetings
04.2015 - 11.2017
- Stocked merchandise, clearly labeled items, and arranged according to size or color.
- Removed damaged, out-of-code, not-in-set, and discontinued items from displays.
- Monitored inventory levels and kept adequate stock in product displays on the sales floor.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on the floor.
- Conferred with store managers to obtain information about customer needs and preferences.
- Developed merchandising strategies and plans to optimize product placement and maximize sales.
- Adapted store merchandise plan according to store needs and budget.
- Changed displays to promote new product launches and reflect seasonal themes.
- Collected and disposed of excess stock, defective items, or obsolete materials.
- Counted stock through daily cycles and documented data in a computer database.
Secretary
C&N Taxes
01.2012 - 03.2015
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Scheduled appointments and conducted follow-up calls to clients.
- Organized envelopes, postage, and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Received and screened telephone calls, visitors, and incoming correspondence.
- Composed and proofread correspondence, reports, and confidential documents.
- Adhered to confidentiality procedures to protect sensitive data and information.
- Greeted visitors in a clean, orderly, and welcoming reception area.
- Prioritized busy workload to organize time and complete tasks to schedule.
- Performed basic administrative tasks to support office workflow.
Certified Nursing Assistant
Mexia Ltc Nursing And Rehab
02.2011 - 10.2011
- Responded immediately to patient calls for assistance or treatment and alerted medical staff to emergencies.
- Documented and reported patient behavior observations, complaints, or physical symptoms to nurses.
- Built patients' trust through compassionate, person-centered care.
- Safeguarded residents' rights and confidentiality.
- Helped residents perform housekeeping tasks.
- Completed daily shift reports for smooth and informative handovers.
- Delivered outstanding care following individualized treatment plans.
- Cleaned patient rooms and changed bed linens to reduce fungi and bacteria buildup.
- Reviewed patient dietary restrictions, food allergies, and preferences to facilitate an appropriate diet.
- Recorded vitals to monitor patient condition.
- Answered call lights to aid patient comfort.
- Bonded and worked with patients to encourage exercise and therapeutic activity participation.
- Monitored and recorded patient data to identify and report changes.
- Helped patients with daily living requirements by bathing, dressing, and assisting with mobility needs.
- Resupplied patients with towels, soap, and sheets.
- Followed moving and handling procedures to lift and transport patient's safely.
Carhop
Sonic Drive In
10.2009 - 02.2011
- Answered guest questions and promoted special products.
- Assisted customers in choosing menu items by providing food complementing information.
- Welcomed and greeted guests and delivered outstanding customer service.
- Provided accurate change and order receipts promptly when processing and completing customers' cash transactions.
- Verified consistency in food presentation and quality by inspecting all orders prior to delivery.
- Used POS terminal to process customer payments via cash and card.
- Set positive tone for customer interactions with upbeat personality and immediate, professional service.
- Carried trays laden with food and beverages without spilling items.
Education
Master of Arts - Clinical Mental Health Counseling
Tarleton State University
Stephenville, Texas08-2025
Bachelor of Science - Psychology
Tarleton State University
Stephenville, Texas05.2021
Associate of Science - Psychology
Navarro College
Corsicana, Texas05.2018
High School Diploma - undefined
Penn Foster Career School
Scranton, PA07.2015
Skills
- Community Resources
- Generate Reports
- Problem-Solving
- Mental health counseling
- Research
- Assessment Tools
- Crisis Intervention and Management
- Multicultural competence
- Suicide prevention
- Goal setting assistance
- Empathy development
- Assessment reports and other documentation
LANGUAGES
English
Fluent
Clinical Mental Health Counseling Program.
Hobbies and Interests
Fishing, Swimming, Camping, Hiking
ADDITIONAL INFORMATION
Authorized to work in the US for any employer
Timeline
Counseling Internship
Supportive Care
05.2024 - 05.2025
Behavioral Health Care Facilitator
Supportive Care
01.2024 - Current
Merchandiser
Driveline Retail Merchandising
09.2022 - Current
Job Skills Trainer for individuals with a Disability
Adverse Winds
01.2022 - 05.2022
Merchandiser
American Greetings
04.2015 - 11.2017
Secretary
C&N Taxes
01.2012 - 03.2015
Certified Nursing Assistant
Mexia Ltc Nursing And Rehab
02.2011 - 10.2011
Carhop
Sonic Drive In
10.2009 - 02.2011
Bachelor of Science - Psychology
Tarleton State University
Associate of Science - Psychology
Navarro College
High School Diploma - undefined
Penn Foster Career School
Master of Arts - Clinical Mental Health Counseling
Tarleton State University
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