Passionate, value-driven product manager with experience leading cross-functional teams to plan, build, launch and manage Digital products. Blend technology skills with extensive experience in product development, market research and data analysis, manage multiple products/projects within specifications and budget.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Product Manager - PremierInc E-commerce/ CoC Digital Channels Member Acquisition
GAVS Technologies
06.2021 - Current
Responsible for setting up product vision, identifying business opportunities, user stories creation and Management with acceptance criteria, Budget Management, Release Management, vendor and thirdparty negotiations, legal and SEO discussions
Involved in A/B testing, Consumer behavior analysis and making changes to the website based on analysis
Lead PremierInc strategic E-commerce initiatives including stockd.com, a Premier inc B2B Marketplace and EMR/EHR integrated patient supply portal, Continuum of Care Member acquisition Digital Channels
Coordinate with Sellers in Marketplace to integrate with MIRAKL APIs, Work with Operations team to setup Seller Onboarding process, MIRAKL seller portal Training videos, etc
Identified new technology platforms, negotiated with vendors and coordinated till implementation
Managed product roadmap, backlogs and acted as a liaison btw multiple stakeholders and technology team
Led the migration of stockd.com from HCL commerce/MIRAKL based platform to shopify plus.
Technical Program Manager - Sprint.com Merger
TATA Consultancy services
01.2019 - 04.2020
Lead overall IT activities related to Sprint Digital channels i.e Website and mobile App including Analysis, Development, QA, Release Mgmt, etc., from conception till the end
Managed all day-to-day operation of the Onshore and Offshore Teams of 60 team members including managers and leads
Established department-wide standards for Development, Quality Assurance, Production monitoring/support, etc
Lead various initiatives including Website Digital transformation, Omnichannel Integration, Commerce Migration, B2B platform migration, etc.
Product Manager - SPRINT.com ecommerce and Order Management
TATA Consultancy services
10.2017 - 12.2018
Defined product vision, launch strategy and drove concepts from planning to implementation
Documented and prioritized requirements for upcoming product releases and launch activities, Managed and maintained product backlog
Simplified Cart/Checkout, BOPUIS, Order Management customer experience resulting in a significant increase in order conversions and customer experience
Acted as the primary liaison for the product and responsible for communication to the external teams
Defined and analyzed key performance indicators to manage the health of the product features through analytics, discussion groups, etc.
IT Delivery Manager - Sprint Digital Channels
TATA Consultancy Services
06.2014 - 10.2017
Implemented detailed design in the form of source code using C Programming language
Involved in Unit testing and developing automated scripts for unit testing.
QA Lead - Centurylink Billing System
TATA Consultancy Services
11.2010 - 06.2014
Lead the migration testing of Amdocs-based billing system to an in-house system
Managed all aspects of testing and quality assurance group for billing-related Applications.
Developer - GE Aviation Auxillary Airflow Development
HCL Technologies
02.2007 - 10.2010
Developed source code using C Programming language
Involved in Unit testing and developing automated scripts for unit testing.
Education
Bachelor of Engineering (Electrical & Electronics) -
Product Manager - PremierInc E-commerce/ CoC Digital Channels Member Acquisition at GAVS TechnologiesProduct Manager - PremierInc E-commerce/ CoC Digital Channels Member Acquisition at GAVS Technologies