Apple Andrea David Hermoso
Doha
Summary
Kind and knowledgeable Childcare Provider well-versed in maintaining safe and nurturing environments for children. Comfortable caring for individuals of varying ages. Excellent communicator with good organizational, problem-solving and conflict resolution skills as well as over 5 years of experience in Receptionist, Front Office Administrative Assistant & Sales Representative. Strong background in Multitasking, Task prioritization, Time management. Proven skills in database administration spreadsheet tracking. Demonstrated ability to work independently and within a team environment. Bachelor in Hotel Restaurant Management (H.R.M.). Computer skills include - MS Office, outlook and email, Fax & scan.
Overview
10
10
years of professional experience
Work History
Child Care Provider & New Born Care
Al Shefa Home Care
Doha
04.2021 - 04.2023
- Supervised outdoor playtime activities such as playground visits or walks around the neighborhood.
- Developed positive relationships with parents and guardians of the children in care.
- Observed children's performance, behavior, social development, and physical health.
- Provided emotional support and guidance for children during daily routines and transitions.
- Maintained a safe environment by monitoring children's play activities.
- Encouraged creativity through art projects like drawing and painting.
- Helped with mealtime preparation including setting tables, serving meals, washing dishes.
- Responded promptly to any medical needs of the child while adhering to safety protocols.
- Organized educational games and activities to help children learn numbers, colors, shapes, letters, and other basic skills.
- Provided feedback to parents regarding progress made by their child.
- Assisted in cleaning up after meals ensuring kitchen surfaces were disinfected properly.
- Kept accurate records of attendance at childcare sessions.
- Followed strict hygiene standards while changing diapers or assisting with bathroom use.
- Coordinated nap times by preparing cots, beds and providing blankets, pillows.
- Ensured all toys were sanitized after each use according to regulations.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Secured indoor and outdoor premises to protect children.
- Instilled discipline and maintained order with children by using simple and commanding directives.
- Maintained safe play environment.
Front Office Receptionist cum Admin Secretary & Sales Associate
Albukhamis Trading & Contracting CO.
Doha
03.2020 - 03.2021
- Coordinated successful conferences, meetings and special events
- Organized and updated file systems, keeping records easily retrievable
- Managed incoming and outgoing mail, packages, and faxes
- Developed solid relationships with staff, customers, and vendors
- Completed accurate work tasks by carefully reviewing every order
- Handling high-volume work by prioritizing tasks and organizing supplies
- Meeting daily demands and handling challenging projects
- Assisted customers with sales and service needs Troubleshoot problems and developed successful solutions
- Worked effectively with diverse team to accomplish daily objectives and meet long-term goals and coordinated sales processes to complete property transactions.
Receptionist cum HR. Administrative Assistant
Qad-Net
Doha
12.2016 - 12.2017
- Greeting and welcoming guests and providing them with a positive first impression of the organization, Notifying other workers of visitor arrival
- Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos
- Keeping office secure by following procedures, monitoring logbook, and issuing visitor badges
- Arranged letter and parcel deliveries in collaboration with courier services
- Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings
- Managing digital and hard copy filing systems and giving excellent customer’s assistance
- Stored office supplies and maintained optimal inventory
- Tracked information with continuously updated Excel spreadsheets
- Organized physical and digital files to assist project teams with record-keeping
- Managed incoming and outgoing mail, packages, and faxes.
Receptionist/Cashier/Indoor Sales Representative
CREDO CASA/UCC COMPANY
Doha
04.2013 - 03.2015
- Receiving and guiding all visitors at the front desk and directing them appropriately
- Answering, screening and forwarding incoming phone calls, sorting daily mail
- Cashiering and daily sales operation and accurately handled cash
- Highlighted products with creative and engaging merchandise displays
- Estimated and quoted prices, credit or contract terms, and delivery dates
- Answered customers’ questions about products, prices, and availability
- Handled stressful situations professionally and multitasked with ease
- Accomplished multiple tasks in a fast-paced environment.
Education
Administration and Secretarial with Front Office Management -
Icon Training Center
08.2022
Caregiver 1 – 5 -
Icon Training Center
12.2020
Bachelor of Hotel Restaurant Management -
System Plus College Foundation
03.2008
Skills
- Communication by developing strong customer relationships via cold calls, presentations, and lead management
- Multitasking managing multiple tasks simultaneously while meeting deadlines
- Prioritizing in a fast paced, service-oriented retail setting
- Interpersonal skills creating a great customer experience through personalized sales support
- Initiative and problem-solving abilities resolving customer concerns using strong communication and conflict management skills
- Dependability as well as worked independently but within a team environment
- Homework Assistance
- Special-Needs Childcare
- Parent Communication
- Feeding Assistance
- Meal Preparation
- Housekeeping Abilities
- CPR Training
- First Add
- Personal Hygiene Assistance
Languages
Tagalog
First Language
English
Proficient (C2)
C2
Spanish
Beginner
A1
Korean
Beginner
A1
Hindi
Beginner
A1
Arabic
Intermediate (B1)
B1
Timeline
Child Care Provider & New Born Care
Al Shefa Home Care
04.2021 - 04.2023
Front Office Receptionist cum Admin Secretary & Sales Associate
Albukhamis Trading & Contracting CO.
03.2020 - 03.2021
Receptionist cum HR. Administrative Assistant
Qad-Net
12.2016 - 12.2017
Receptionist/Cashier/Indoor Sales Representative
CREDO CASA/UCC COMPANY
04.2013 - 03.2015
Administration and Secretarial with Front Office Management -
Icon Training Center
Caregiver 1 – 5 -
Icon Training Center
Bachelor of Hotel Restaurant Management -
System Plus College Foundation
Similar Profiles
Mohammed Al_RaeyMohammed Al_Raey
INSURANCE MANGER at AL SHEFA SPECIALIZED HOSPITALINSURANCE MANGER at AL SHEFA SPECIALIZED HOSPITAL
Grace Ann PerezGrace Ann Perez
STAFF NURSE at AL SAHM AL THAHABI HOME MEDICAL AND HEALTH CARE SERVICES- SOLE PROPRIETORSHIP L.L.C.STAFF NURSE at AL SAHM AL THAHABI HOME MEDICAL AND HEALTH CARE SERVICES- SOLE PROPRIETORSHIP L.L.C.
Stephen NkrumahStephen Nkrumah
Care Giver at Al Mustakbal Home CareCare Giver at Al Mustakbal Home Care