APPLE D. JIMENEZ
San Lorenzo,CA
Summary
Customer-focused Medical Office Professional fluent in English and Tagalog, skilled in managing multiple tasks efficiently. Delivers exceptional patient care while maintaining composure in challenging situations. Certified in Medical Manager 10.0 and experienced in CMS claim processing.
Overview
1
1
year of post-secondary education
17
17
years of professional experience
Work History
Quality Inspector II
Penumbra Inc.
Alameda, CA
09.2019 - Current
- - Inspected measurements using calipers, snap gauges, laser mikes, rulers, and microscopes, ensuring data accuracy and decision-making on acceptance or rejection of finished products.
- - Followed guidelines and procedures to ensure compliance with specifications.
- - Consulted with supervisors to discuss project status and any challenges encountered. for assistance and analyzed issues.
Production Operator
Tyson Foods, Inc.
San Lorenzo, CA
02.2014 - 09.2019
- - Monitored and controlled food production equipment to ensure optimal performance.
- - Inspected temperature gauges and other instruments at scheduled intervals to maintain product quality.
- - Performed regular cleaning of machines to ensure operational efficiency and safety to ensure proper functioning and safety.
- Inspected temperature gauges regularly to ensure accurate readings.
- - Maintained cleanliness of machines to adhere to safety and hygiene standards.
Customer Service Representative
Macy's
San Jose, CA
10.2009 - 09.2011
- Resolved customer concerns through clear communication and courteous service.
- - Delivered product and service information while resolving customer issues to enhance satisfaction.
- Assisted shoppers with merchandise location, sizing, and style recommendations on Macy’s sales floor.
- Processed returns, exchanges, and refunds using Macy’s point-of-sale system.
Medical Biller
Maxim Healthcare
San Mateo, CA
08.2009 - 11.2009
- Processed insurance claims, billed, and coded flu shots and other procedures to ensure timely reimbursement.
- Verified insurance eligibility and coverage before submitting medical invoices.
- Verified insurance eligibility and coverage prior to submitting medical invoices, reducing claim denials.
- Reviewed coding details for accuracy against documentation and payer rules to maintain compliance.
Education
Associate of Science - Nursing
Chabot College
Hayward, CA 06.2026 - 10.2026
Diploma - Medical Insurance Billing and Coding
Heald College
Hayward, CA 06.2008 - 07.2009
Skills
- Caliper measurement
- Gauge calibration
- Dimensional analysis
- Medical billing
- Medical coding
- Insurance verification
- Blueprint reading
Timeline
Associate of Science - Nursing
Chabot College
06.2026 - 10.2026
Quality Inspector II
Penumbra Inc.
09.2019 - Current
Production Operator
Tyson Foods, Inc.
02.2014 - 09.2019
Customer Service Representative
Macy's
10.2009 - 09.2011
Medical Biller
Maxim Healthcare
08.2009 - 11.2009
Diploma - Medical Insurance Billing and Coding
Heald College
06.2008 - 07.2009