Joshua Jones
Paragould,AR
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
30
30
years of professional experience
Work History
Real Estate Agent
Coldwell Banker Real Estate Group
01.2021 - 07.2024
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Communicated with clients to understand property needs and preferences.
- Negotiated, facilitated, and managed real estate transactions.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Utilized CRM software for accurate record-keeping and easy access to pertinent client information during calls.
Sales Account Executive
Corodata Records Management
08.2019 - 10.2020
- Leveraged CRM to collect, organize, and manage sales data and customer information.
- Managed sales cycle to maintain solid customer base.
- Developed and implemented database sales tracking, enabling improved understanding of product profitability and inventory needs.
- Collaborated with current and potential small businesses extensively to understand needs before proposing specific solutions.
- Provided exceptional customer service, addressing concerns promptly to maintain strong client relationships.
Office Manager
Arctic Refrigeration And Air Conditioning
07.2017 - 07.2019
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Optimized office space utilization, leading to more efficient and productive work environment.
Special Events Manager
Good Beat Productions / The Awesome Booth
02.2002 - 05.2017
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated with Wedding Planners, Photographers, DJs and Ceremony Musicians for events.
- Provided exceptional on-site support during events, addressing attendee inquiries or concerns promptly while maintaining a professional demeanor.
- Increased overall guest satisfaction by ensuring seamless execution of event details and attentive customer service.
- Developed detailed timelines and checklists to ensure smooth event operations from inception to completion.
- Delivered memorable events by partnering closely with clients to understand their unique needs and preferences.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Regional Outside Sales Representative
Jones' Chocolate Fund
01.1995 - 01.2002
- Attended industry trade shows and networking events to increase brand visibility and generate leads.
- Maintained accurate records of all activities related to prospecting, lead generation, proposals, contracts, and closed deals in CRM system.
- Increased sales revenue by identifying and pursuing new business opportunities within assigned territory.
- Streamlined sales process by implementing effective time management strategies and prioritizing tasks according to importance.
- Optimized sales pipeline management by diligently tracking leads, prospects, and opportunities in CRM software.
- Exceeded sales targets by effectively conducting product demonstrations and persuasive presentations.
Education
High School Diploma -
Hanford High School
120 East Grangeville Blvd. Hanford, CA 9323005-1994
Skills
- Excellent time management skills
- Inter-department collaboration
- Conflict resolution techniques
- Deadline-oriented
- Exceptional telephone etiquette
Sales expertise
- Research and due diligence
- Customer-focused
- Meticulous attention to detail
- Process improvement specialist
- Superior computer skills
- Adherence to high customer service standards
Timeline
Real Estate Agent
Coldwell Banker Real Estate Group
01.2021 - 07.2024
Sales Account Executive
Corodata Records Management
08.2019 - 10.2020
Office Manager
Arctic Refrigeration And Air Conditioning
07.2017 - 07.2019
Special Events Manager
Good Beat Productions / The Awesome Booth
02.2002 - 05.2017
Regional Outside Sales Representative
Jones' Chocolate Fund
01.1995 - 01.2002
High School Diploma -
Hanford High School
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