Seasoned Business Plan Strategy Director and Executive Leader with over 20 years of experience providing program leadership in the healthcare industry with a focus on developing and executing strategic plans to achieve rigorous, sustainable growth. Extensive experience in all aspects of organizational and program strategies including strategic planning, partner relationships, budgets and forecasting, resource allocations, digital product development, change management, and cross-functional team leadership. Seasoned in driving strategic alignment and directing transformative initiatives, performing root cause analysis, and devising automation strategies. Continually exceeds expectations by building valuable relationships and works well with people at all levels of an organization including stakeholders, management, team members, and clients.
Personal & Professional Motto- Decide and Do!
Digital Transformation Leadership: Spearheaded digital transformation at Elevance Health, enhancing customer adoption and user experience through innovative labs and targeted marketing campaigns, significantly advancing the company's digital go-to-market strategy
Strategic Business Planning: Authored comprehensive business plans, synthesizing complex analyses to guide senior leadership decisions, leading to the successful reorientation of product lines and competitive strategies that aligned with evolving market demands
Operational Excellence & Team Leadership: Elevated operational efficiency at Anthem by developing and executing strategic business plans, ensuring seamless integration of new policies and streamlining care center operations, thereby enhancing overall service delivery
Change Management Expertise: Orchestrated company-wide change management initiatives, minimizing resistance and expediting the adoption of new processes, which resulted in improved operational efficiencies
Stakeholder Engagement & Collaboration: Mastered stakeholder management and cultivated a culture of change, fostering collaborative environments that encouraged innovative thinking and operational readiness across teams and departments
Analytical Proficiency & Impactful Decision-Making: Demonstrated exceptional analytical skills, conducting in-depth cost benefit analyses that informed strategic decisions, leading to improved digital adoption and operational efficiencies across the organization