April Richardson
Summerton,SC
Summary
Hardworking and motivated job seeker looking to secure a position that offers professional challenges utilizing interpersonal skills, organizational skills, and computer/office skills.
Overview
10
10
years of professional experience
Work History
Home Maker
Stay-At-Home-Parent
2020.03 - Current
- In 2022, I re-entered the workforce and enjoyed it very much. However, I am looking for new opportunities as I am eager to learn new skills. I am motivated, a thorough learner, and have excellent customer service skills which I believe are the bases to learning any new position.
- Due to Covid-19, I suspended my Shaved Ice business indefinitely and focused on parenthood.
Teller 1
SAFE Federal Credit Union
2022.09 - 2024.01
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Processed customer transactions promptly and accurately, minimizing wait times.
- Balanced cash drawer daily and resolved discrepancies, if any, to provide accurate data regarding cash flow.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Self Employed
South Texas Sno LLC
2017.04 - 2019.08
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Processed sales transactions for cash, debit and credit purchases.
- Kept work area tidy and sanitary, promptly addressing spills and other messes. As well as organized and re-stocked various stations and self-service items.
- Explained syrups flavors and toppings to customers as it was based on cultural tastes
Assistant Manager in Retail
Haggar Clothing Co.
2014.06 - 2017.05
- Upheld company customer service standards to provide customers with outstanding service and friendly environment.
- Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
Education
High School Diploma -
Manning High
05.2011
Skills
- Kept Sensitive Customer Information Concealed
- Customer Service
- Delegate Projects
- Train New Employees
- Filing Necessary Records
- Communication Skills
- Back Office Paperwork
- Computer Skills
Languages
Spanish
Limited Working
Additional Information
Language Explained
I understand about 95% of Spanish without difficulty and can even translate Spanish to English seamlessly. However, my speech requires some advancement as I have not had much opportunity to use the Spanish Language. In the past, I have been able to successfully communicate with Spanish Speakers between my knowledge and the help of Google translate to help facilitate my response in Spanish. I have successfully been able to de-escalate frustration due to language barrier.
Timeline
Teller 1
SAFE Federal Credit Union
2022.09 - 2024.01
Home Maker
Stay-At-Home-Parent
2020.03 - Current
Self Employed
South Texas Sno LLC
2017.04 - 2019.08
Assistant Manager in Retail
Haggar Clothing Co.
2014.06 - 2017.05
High School Diploma -
Manning High
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