April Alexander
Govt
Memphis,TN
Summary
With a robust background at the United States Postal Service, I excel in efficient mail handling and operational compliance, showcasing strong physical endurance and meticulous attention to detail. As a Residential Contractor, I've leveraged industry knowledge to deliver high-quality projects, emphasizing leadership and effective communication. My commitment to safety and excellence is further evidenced by my OSHA and EPA Lead Abatement and Compliance training and active role in community development projects.
Overview
2026
2026
years of professional experience
Work History
Mail Handler
United States Postal Service, USPS
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
- Maintained high level of confidentiality with mail items in line with regulations.
- Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
- Adhered to all relevant federal, state and organizational regulations concerning mail handling procedures, ensuring compliance at all times.
- Demonstrated versatility by adapting to a variety of different mail handling situations, such as working with oversized packages or managing high volumes during peak periods.
- Labeled, weighed and processed mail and packages for efficient distribution.
- Inspected mail for damages and took appropriate action to deliver in good condition.
- Collaborated effectively with fellow Mail Handlers to streamline workflows and improve overall productivity levels.
- Minimized errors in mail distribution, carefully examining labels and barcodes to ensure accurate routing.
- Safeguarded confidential information through diligent adherence to security protocols while handling sensitive documents or packages.
- Improved mail processing efficiency by sorting and organizing incoming and outgoing mail accurately and promptly.
- Assisted in the training of new employees, sharing best practices for effective mail handling procedures.
- Contributed to positive workplace culture by fostering open communication channels among team members, leading to increased morale and job satisfaction rates.
- Maintained clean and organized mail room to promote safety and efficiency.
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
- Prioritized time-sensitive materials by recognizing urgent markings or deadlines, ensuring prompt delivery without compromising quality standards.
- Expedited bulk mailing projects by efficiently preparing materials for shipment according to postal regulations.
- Utilized automated equipment for faster sorting, reducing manual labor requirements and increasing accuracy rates.
- Maintained cleanliness and organization in mailroom, contributing to efficient working environment.
- Coordinated with transportation teams to ensure smooth transition of mail for delivery.
- Enhanced operational efficiency by sorting and routing mail accurately and swiftly.
- Processed incoming shipments for distribution, ensuring timely delivery to correct recipients.
- Improved workplace safety with rigorous adherence to all federal and postal regulations.
- Assisted in training new staff, sharing knowledge on best practices and operational procedures.
- Streamlined mail processing operations, reducing sorting errors significantly.
- Facilitated seamless operation, maintaining and organizing mail before dispatch.
- Ensured secure handling and confidentiality of sensitive mail, protecting customer privacy.
- Implemented waste reduction strategies in mail processing, contributing to environmental sustainability.
- Enhanced team productivity through effective communication and collaboration.
- Processed incoming and outgoing mail in accordance with postal regulations.
- Operated mail processing machine to sort and package incoming and outgoing mail.
- Attached identification materials to packages and envelopes for delivery tracking and sorting.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
Residential Contractor
Self Employed Web
03.2017 - Current
- Developed customized solutions for challenging sites or complex requirements by leveraging extensive industry knowledge and experience.
- Upheld standards through vigilant site management.
- Collaborated with architects and designers to develop custom home designs that met clients'' unique needs and preferences.
- Streamlined workflow interactions to support rapid organizational decisions.
- Enhanced customer trust by providing clear explanations of construction processes, timelines, cost estimates, and potential challenges throughout each project phase.
- Mentored junior staff members in key aspects of residential construction processes while fostering a culture of continuous learning within the team.
- Proactively addressed potential construction issues by conducting thorough pre-construction site assessments and developing contingency plans.
- Improved cost control measures by negotiating favorable contracts with material suppliers and subcontractors, resulting in lower overall project costs for clients.
- Managed multiple simultaneous projects effectively, allocating resources strategically to ensure timely completion without compromising quality standards.
- Maintained accurate records of budgets, expenses, change orders, invoices while providing transparent financial updates to clients throughout each project phase.
- Increased client satisfaction by consistently delivering high-quality residential construction projects on time and within budget.
- Reduced construction delays by implementing efficient scheduling methods for project milestones and subcontractor availability.
- Managed subcontractor relationships effectively, ensuring smooth project execution and maintaining a strong professional network.
- Cultivated strong relationships with local building inspectors and other authorities, facilitating smoother inspections processes and fostering a collaborative working environment.
- Adapted quickly to changing market conditions or design trends by staying informed about industry developments through regular professional development opportunities.
- Enhanced the company''s reputation for excellence by consistently receiving positive feedback from clients, resulting in referrals and repeat business.
- Leveraged strong negotiation skills to secure competitive bids from subcontractors without compromising service quality or scope of work commitments.
- Implemented quality assurance protocols for materials selection and workmanship standards across all projects to maintain consistent high levels of performance.
- Adhered to building codes and regulations in planning and construction phases for full project compliance.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Hired and oversaw subcontractors to meet project needs.
- Implemented strategies to reduce costs, improve productivity and reduce waste.
- Collaborated with architects and subcontractors to devise cost-effective construction solutions.
- Resolved conflicts between contractors, suppliers and subcontractors to eliminate workflow disruptions.
- Developed construction plans, schedules and budgets to achieve stakeholder objectives.
- Reviewed contractor invoices, approving payments on acceptable work.
- Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
- Assessed Type project plans, spoke with clients, or designers and visited job site to better understand project scope and client desires.
- Maintained optimal cost controls by making affordable supplier purchases and negotiating lower prices.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Provided labor support to carpenters, masons and other skilled trades.
- Inspected tools and equipment to maintain safety and efficiency.
Education
Masters - Organizational Management
University Arizona Global Campus
Arizona City, AZ10.2012
Bachelor Of Arts - Public Relations & Marketing
University of Arizona Global Campus
Arizona City, AZ04.2011
Skills
Golden Key Honour Society member since 2012 Recognition of Academics, Excellence, and Leadership while recognizing or establishing his or her leadership and growth within the community
Habitat for Humanity of Greater Memphis Contractor 2018-2023
TVA Home Uplift Contractor 2018-2025
MLGW Residential Contractor for Share the Pennies/MIFA Organizations
Osha 30 hour training course August 2022 Focusing on Construction safety and accident prevention while meeting organizations needs and hazard recognition
August 16 2022- August 31 2027 EPA Environmental Protection Agency certified Alexander Contractors LLC certified to Renovate, Repair, Painting/ leadership based paint activities in target housing and child occupied facilities pursuant to 40 CFR part 74589
USPS 11/1994- PRESENT MAIL HANDLER LOCAL 329 UNION STEWARD FOR THE 1ST SHIFT WORKS WITH MANAGEMENT AND LABOR RELATIONS ON COMPLIANCE ISSUES SUCH AS TJME AND ATTENDANCE PAYROLL DISCREPANCY SAFETY AND SECURITY ISSUES FMLA AND LEAVE COMPLIANCE DISCIPLINE IN A Z ERO TOLERANCE WORKPLACE QUALITY OF WORK LIFE TRAIN INCOMING MAIL HANDLERS ON DISPATCH, OPERATING PROCESS AND DISTRIBUTION OF MAIL AND EQUIPMENT TO TRANSPORT MAIL ENSURE EMPLOYEES COMPLY WITH POSTAL POLICIES,VACATIONS, SICK LEAVE AND ANNUAL LEAVELEAVE WITHOUT PAY AND AWOL PROCEDURES MAKE SURE MANAGEMENT IS AWARE OF GRIEVANCES THAT MAY OCCUR PRESENTLY AND IN THE FUTURE
- Construction scheduling
- Budgeting and estimating
- Site safety management
- Materials procurement
- Energy efficiency
- Subcontractor coordination
- Worksite safety
- Effective written and verbal communication
- Project safety
- Equipment and materials
- Scheduling and planning
- Construction site management
- Safety compliance
- Safety procedures
- Subcontractor supervision
- Renovation
- Quality control
- Schedule management
- Construction best practices
- Change order management
- Subcontractor management
- Production planning
- OSHA regulations
- Price proposals
- Project planning
- Golden Key Honour Society member since 2012 Recognition of Academics, Excellence, and Leadership while recognizing or establishing his or her leadership and growth within the community
- Equipment management
- Project coordination
- Cost control
- Supply management
- Budget development
- Codes compliance
- Code compliance
- Project scope assessment
- Residential and commercial construction
- Exemplary communication
- Contract bidding
- ADA compliance
- Material and equipment procurement
- Job bidding
- Teamwork
- Teamwork and collaboration
- Team player
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Punctuality
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
Accomplishments
Successfully completed 30 hour OSHA training for improved workplace safety and employee performance, employee awareness of workplace hazard prevention, provide workplace safety procedures and a commitment to prioritize safety in the workplace
Member of MAMCA Memphis Area Minority Contractors Association
Past member of Greater Memphis Chamber
Has successfully completed the requirements for the Toxic Substance Control Act and lead based paint, renovation, and repair and painting activities pursuant to 40 CFR Part 745.89.
Assistant Habitat for Humanity as a contractor specializing in home improvement, a better quality of senior living through energy efficiency, rehabilitation projects, and affordable resources to simplify their way of senior living.
As a TVA Home Uplift Contractor and Memphis Light Gas & Water Share the Pennies Contractor I assist seniors with sustainable energy efficienct homes as well as facilitate a substantial contribution to home weatherization projects throughout Memphis and the MidSouth.
Timeline
Residential Contractor
Self Employed Web
03.2017 - Current
Mail Handler
United States Postal Service, USPS
Masters - Organizational Management
University Arizona Global Campus
Bachelor Of Arts - Public Relations & Marketing
University of Arizona Global Campus
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