April Allen
Davis,California
Summary
Experienced non-medical Care Provider offering over 9 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail. Maintain and distribute inventory. Career Accomplishments Hagenwood Recreational Center Assumed the responsibility of 20 to 40 children at any given time Coordinated up-coming special events including field trips. Help in fund raising promotions and ideas leading to centers annual trip to Great America. Choreographed and chaperoned 16 children of ages 8-11 for city-wide talent competition Coordinated summer lunch program for children attending center, which led to a separate lunch program that supplemented disadvantaged children from ages 1-17 years of age. 10+ years clerical experience. Summary of Qualifications: Certificate, Express to Success Job Skills Training, San Francisco, CA 12/01-6/03 Office Administrative Training, U.S. Army Reserve, Sacramento, CA 6/00-11/01 Experienced serving knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support.
Overview
18
18
years of professional experience
Work History
Caregiver, Special Needs
IHSS In Home Support Services
San Francisco, California
09.2011 - 06.2019
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Used Excel and Word to maintain records of services performed and apparent condition of patients.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted patients with self-administered medications.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Maintained frequent supervision of residents unable to call for assistance.
- Conferred with supervisor to discuss patient condition and medical care.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client well being.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Shift Manager
24 Hour Fitness
San Leandro, CA
06.2015 - 09.2017
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Exercised composure under pressure and in escalated customer service scenarios.
- Checked building to confirm maintenance and cleaning met code and regulations.
- Trained back-up associates and led crew members in managing operations of storefront.
Administrative Assistant
Link Center, City and County
San Francisco, California
01.2011 - 01.2012
- Creating charts to monitor and maintain all copiers, printers and fax machines in office
- Filing personal and confidential documents/files
- Copying or typing needed forms for staff
- Entering client information into database
- Keeping inventory of supplies and typing up requisition forms for needed supplies
- Installing toner and removing jams of office equipment
- Creating and organizing new client files
- Maintain and distribute inventory.
Clerical Assistant
CCSF-WELLNESS CENTER
San Francisco, California
01.2008 - 01.2010
- Faxes, filling and typing
- Greeting and directing student workers on their daily duties
- Assisting and directing students that require assistance of office staff
- Basic office duties that include: office copies, delivering mail to Vice Chancellor and answering phones.
Senior Clerk Typist
CCSF–NEW STUDENT COUNSELING DEPT
San Francisco, California
01.2004 - 01.2006
- Scheduling and daily set-up and up-keep of office
- Daily dictations, memo preparing and preparing of necessary requisitions
- Daily manage and preparing of expense Budgeting
- Special budget wages
- Creating and revising of newly needed forms
- New Student orientation and proper delegating of student workers
- Heavy phone duties and customer service
- Filling and bulk mailing
- Appointment setting and bulk student reminder letters sent out to students to students on academic probation.
Administrative Assistant
CCSF-Mission Campus
San Francisco, California
01.2002 - 01.2003
- Worked fluently with supervisor via e-mail reading and following set assigned duties through attachments
- Designed and prepared master copy of class semester schedules as well as mailed out finished copies of schedules to students on mailing list.
- Necessary phones calls and photocopies requested by supervisor.
- Assistance in Excel use and benefits.
Center/Aquatics Receptionist
RCH inc
San Francisco, California
05.2000 - 11.2000
- Responsible for 9-12 incoming lines
- Checking and recording daily or weekend public message
- Collecting and delivering mail
- Checking and greeting people entering facility
- Announcing any important information over facility intercom
- Keeping janitor updated with needs of center
- Printing, typing, prepping, and distributing paperwork for center
Evening- Shift Manager
Planet Juice
San Francisco, California
04.2000 - 11.2000
- Opening and closing facility
- Cleaning and prepping fruits and utensils
- Working register and interacting with customers
- Adding daily count and re-budgeting safe
- Supervising other employees
- Locking up and setting alarm
Recreational Aide
Haggenwood Recreational Center
Sacramento, California
01.1997 - 03.1998
- Instructing Arts & Crafts classes
- Planning and performing Tournaments
- Arranging and supervising field trips
- Help with weekly food and money budget including fundraising
- In charge of daily lunch disbursement for children in program as well as children of neighborhood.
Education
A/S Degree -
City College of San Francisco
2021
AA Degree - undefined
City College of San Francisco
2010
High School Diploma - undefined
Grant Union High School
1999
Skills
- Diet and Nutrition
- First Aid Certification
- Housekeeping Duties
- Special Needs Care
- Household Cleaning
- Ability to Lift Clients
- Coordination and Teamwork
- Caring Companionship
- General Housekeeping
- Client Records Management
- Supporting Daily Living Needs
- Dietary Guidelines
- Special Diets
- Positive Reinforcement Methods
- Food Preparation and Service
- Outdoor Activities
- Personal Care Assistance
- Problem-Solving Skills
Timeline
Shift Manager
24 Hour Fitness
06.2015 - 09.2017
Caregiver, Special Needs
IHSS In Home Support Services
09.2011 - 06.2019
Administrative Assistant
Link Center, City and County
01.2011 - 01.2012
Clerical Assistant
CCSF-WELLNESS CENTER
01.2008 - 01.2010
Senior Clerk Typist
CCSF–NEW STUDENT COUNSELING DEPT
01.2004 - 01.2006
Administrative Assistant
CCSF-Mission Campus
01.2002 - 01.2003
Center/Aquatics Receptionist
RCH inc
05.2000 - 11.2000
Evening- Shift Manager
Planet Juice
04.2000 - 11.2000
Recreational Aide
Haggenwood Recreational Center
01.1997 - 03.1998
A/S Degree -
City College of San Francisco
AA Degree - undefined
City College of San Francisco
High School Diploma - undefined
Grant Union High School
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