April Alvarado-zavala
Las Cruces,NM
Summary
Highly motivated employee with a strong desire to take on new challenges. Possessing a strong work ethic, adaptability, and exceptional interpersonal skills. Able to work effectively unsupervised and quickly master new skills. Additionally, offers excellent customer service, multitasking abilities, and demonstrates terrific time management skills. Dedication is focused on providing every customer with a positive and memorable experience. Always eager to lend a helping hand to those in need.
Overview
10
10
years of professional experience
Work History
Overnight Stocker
Walmart
07.2023 - 08.2024
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
Seamstress
Alaska structures
01.2022 - 07.2022
- Used razor blades to carefully remove stitching to prepare product for hemming and alterations.
- Followed quality control guidelines and inspected product to verify pristine condition before final delivery.
- Placed thread spools on spindles, inserted bobbins and threaded ends through machine guides.
- Aligned items under needles using machine guides, clamps and templates.
- Checked fabric for markings and pins to sew together correctly.
- Folded or stretched edges or lengths of items while sewing to facilitate forming specified sections.
- Understood and followed oral and written directions.
- Sewed 100 tent windows per day using serger, single needle and walking foot machines.
Spanish Interpreter
Cyracom International
02.2016 - 12.2021
- Interpreted conference calls and other workplace communications in real-time.
- Supplied thorough, accurate and ethical interpreter services for individuals with limited English speaking skills.
- Served as resource for staff on language assistance matters, utilizing telephonic and video interpreting equipment.
- Upheld original emotion, tone, context and content of original messages.
- Provided appropriate contextual information to increase clients understanding of translations.
- Maintained confidentiality of data during interpreting sessions due to sensitive nature of discussions.
- Delivered real-time, accurate oral translations and interpretations for clients.
- Identified and resolved conflicts in translation or interpretation of words or concepts.
- Compiled technical, legal or medical terminology and information used in translations.
- Confirmed accuracy of technical terms and terminology and remained consistent during translation revisions.
- Adhered to ethical codes protecting information confidentiality.
- Promoted translation accuracy by referring to reference dictionaries, lexicons or computerized terminology banks.
- Trained other translators or interpreters in specialized field terminologies.
Hostess
Whataburger
09.2014 - 11.2015
- Greeted customers, answered questions and recommended specials to increase profits.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Built positive relationships with other front-of-house and kitchen staff.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Answered telephone to provide dining information and take reservations.
- Monitored dining area to assess server capacity and estimate wait times.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Answered phones promptly to record and confirm reservations.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Took beverage orders and served drinks during peak meal times.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
Education
High School Diploma -
Alma D'arte Charter High School
Las Cruces, NM05.2014
Skills
- Training & development
- Customer service
- People skills
- Reliable & trustworthy
- Flexible schedule
- Computer skills
- Fluent in Spanish
- Comfortable standing for long time periods
- Reliable team worker
- Neat, clean and professional appearance
- Excellent multi-tasker
- Cleaning and sanitation
- Order taking
- Cash register operations
- POS system expertise
- Stocking shelves
- Stock Rotation
- Pallet Jack Operation
- Product restocking
- Heavy Lifting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Overnight Stocker
Walmart
07.2023 - 08.2024
Seamstress
Alaska structures
01.2022 - 07.2022
Spanish Interpreter
Cyracom International
02.2016 - 12.2021
Hostess
Whataburger
09.2014 - 11.2015
High School Diploma -
Alma D'arte Charter High School