April Arnold
Los Osos,CA
Summary
Dynamic Emergency Department professional with nearly seventeen years of service and proven expertise at Adventist Health Sierra Vista, excelling in critical decision-making and compassionate patient centered care. Extensive experience as an EMT with seven years of recognized teamwork, adaptability, and long standing commitment to high-quality patient care in a fast-paced, high-acuity environment. Currently enrolled in the Cuesta College ADN Program, with a strong desire to continue serving the Adventist Health Sierra Vista Emergency Department as a Registered Nurse.
Overview
19
19
years of professional experience
Work History
EMT-Basic
Adventist Health Sierra Vista
San Luis Obispo, CA
04.2017 - Current
- Assisted in basic life support procedures for patients in emergency situations.
- Collaborated with healthcare professionals to deliver efficient patient care.
- Maintained cleanliness and organization of medical equipment and supplies.
- Participated in training sessions to enhance emergency response skills.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Followed all safety protocols and took necessary precautions while providing care.
- Delivered emotional support to patients and families.
- Trained new EMTs on proper protocols and procedures.
- Collaborated with medical doctors and other healthcare professionals.
Student Nurse
Cuesta College
San Luis Obispo, CA
08.2024 - 05.2026
- Administered medications and monitored patient responses to ensure safety and effectiveness.
- Assisted in patient assessments, documenting vital signs and medical histories accurately.
- Collaborated with healthcare teams to develop personalized care plans for diverse patient needs.
- Educated patients on health management strategies, promoting adherence to treatment protocols.
- Implemented infection control measures, enhancing safety standards within the clinical environment.
- Developed strong rapport with patients by actively listening to concerns and addressing individual needs.
- Applied critical thinking skills to identify changes in patient conditions, initiating timely interventions as needed.
- Actively sought and incorporated feedback from nursing mentors to continuously improve clinical skills and knowledge.
- Provided compassionate care to diverse patient populations, promoting comfort and satisfaction throughout their treatment journey.
Emergency Room Registration Clerk
Adventist Health Sierra Vista
San Luis Obispo, CA
06.2007 - 04.2017
- Streamlined patient registration processes to enhance workflow efficiency in high-volume emergency settings.
- Managed electronic health record systems to ensure accurate and timely patient information retrieval.
- Coordinated communication between medical staff and patients to facilitate smooth intake procedures.
- Trained new staff on registration protocols and best practices for customer service excellence.
- Developed training materials for ongoing staff education, promoting consistency in registration practices.
- Simplified billing processes by diligently verifying insurance coverage eligibility before submitting claims for medical services rendered in the emergency room.
- Maintained strict adherence to HIPAA regulations, safeguarding sensitive patient information through proper handling and storage practices.
Education
Associate of Science - Nursing
Cuesta College
San Luis Obispo, CA05-2026
Skills
- Basic life support
- Vital sign assessment
- Critical decision-making skills
- Patient assessments
- Indirect patient care
- EMR / EHR
- Problem-solving
- Time management
- Clear communication
- Compassion and empathy
Certificates/Licenses
BLS- Current expires: 12/2027
EMT-Current expires: 01/2027
ADN- Expected 06/2026
Awards
Recognized with the BEE award for exceptional teamwork and support of nursing staff- 2022
Professional Group
Member of AHSL ER UBC
Timeline
Student Nurse
Cuesta College
08.2024 - 05.2026
EMT-Basic
Adventist Health Sierra Vista
04.2017 - Current
Emergency Room Registration Clerk
Adventist Health Sierra Vista
06.2007 - 04.2017
Associate of Science - Nursing
Cuesta College