April Arroyo
Mountain View,CA
Summary
A hardworking and passionate job seeker with strong organizational, bilingual, and communication skills eager to secure an entry-level position. Enthusiastic, always ready and willing to assist fellow employees with job tasks. Is capable of handling various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Skilled in working under pressure and adapting to new situations. Eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Motivated to learn, grow and excel with new industry. Ready to help the team achieve company goals.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Personal Babysitter
Parents Of Child
Mountain View, CA
10.2020 - Current
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Assisted children with homework assignments and special projects across different subjects.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
- Played games, worked on puzzles and read books to young children.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Assisted with light housekeeping duties as well as running errands.
Pharmacy Technician Trainee
Walgreen's Pharmacy
Houston, TX
07.2019 - 06.2020
- Counted, measured, and compounded medications following standard procedures.
- Collected co-payments or full payments from customers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Aided customers in understanding how to properly take medications.
- Completed insurance forms and billed insurance companies.
- Monitored drug interactions for customers.
- Reviewed and verified customer information and insurance provider information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Set up and modified patient profiles to include current medications and insurance details.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
- Implemented vaccine awareness campaign that increased immunization-based revenue and enhanced community health education.
Beauty Consultant Sales Representative
Walgreens
Houston, TX
10.2018 - 07.2019
- Listened to customer needs and desires to identify and recommend optimal products.
- Prioritized helping customers over completing other routine tasks in store.
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in skin care and makeup products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
Customer Service Associate
Walgreens
Houston, United States
03.2018 - 10.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Informed customers about special promotions and provided detailed information for various products.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Restocked and organized merchandise in front lanes.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Completed inventory counts and ordered merchandise.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
No Degree - Psychology
University of St. Thomas
Houston, TX 08.2017 - 05.2019
High School Diploma -
Kipp Generations Collegiate
Houston, TX 08.2014 - 06.2017
Skills
Educational support
Spanish
Can efficiently translate, write, read, and communicate in Spanish.
Timeline
Personal Babysitter
Parents Of Child
10.2020 - Current
Pharmacy Technician Trainee
Walgreen's Pharmacy
07.2019 - 06.2020
Beauty Consultant Sales Representative
Walgreens
10.2018 - 07.2019
Customer Service Associate
Walgreens
03.2018 - 10.2018
No Degree - Psychology
University of St. Thomas
08.2017 - 05.2019
High School Diploma -
Kipp Generations Collegiate
08.2014 - 06.2017
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