April Garcia
Baytown,TX
Summary
Highly motivated worker with experience in a fast-paced retail environment. Proven track record of exceeding sales goals and driving customer satisfaction. Skilled in providing excellent customer service, upselling products, and developing relationships with customers.
Overview
6
6
years of professional experience
Work History
Commercial Sales Associate
Autozone
10.2022 - Current
- Forecasted sales numbers to gauge product and campaign success
- Responded promptly to customer queries to increase overall satisfaction
- Arranged in-person meetings and visited with clients to improve success of sales pitches
- Built and established strong relationships with customers, enabling long-term partnerships
- Monitored competitor trends and market shifts to maintain company relevance
- Trained new employees on company policies and strong sales techniques
- Developed strong relationships with clients to grow business networks
- Provided product information to customers and aligned products with customer needs to boost satisfaction
- Generated leads and located opportunities for market expansion and business growth
- Stayed current on customer trends and requirements.
Office Manager
Benns United
01.2022 - 10.2022
- Implemented office procedures, creating streamlined processes
- Supervised administrative staff, driving front office operations and continuous workflow
- Resolved customer inquiries and complaints with timeliness and professionalism
- Leveraged multi-line phone system to answer and transfer calls to staff members
- Prepared purchase orders and routed to project manager for approval
- Acted as point person for office equipment setup and end-user training and support
- Cleaned and organized office, maintaining orderliness and reducing contamination
- Purchased office supplies and equipment to replenish inventory
- Assisted with the development of marketing and promotional materials
- Addressed and resolved client or customer inquiries to foster superior standards of service.
Private Child Caregiver
12.2016 - 11.2021
- Engaged children in age-appropriate exercises, encouraging intellectual and motor skills development
- Tended to general needs of children while supervising and enforcing safety in day-to-day activities
- Created safe environment for children by removing hazards and enforcing appropriate boundaries
- Monitored children's behavior to notify parents of health or well-being irregularities
- Fostered proper nutrition by preparing healthy meals or bottle-feeding infants
- Modeled appropriate behaviors to encourage social and emotional development
- Took children for walks or played in park, maximizing time spent outdoors
- Identified signs of emotional and developmental problems in children and brought them to parents' and guardians' attention.
Education
A.A - Liberal Arts
University Preparatory High
Master of Business Administration (M.B.A - Production & Logistics Management
Del Mar College
Associate - Arts
Texas A&M University Corpus Christi
High School Diploma - undefined
Corpus
Skills
- Material Logistics
- Commercial Driving
- Sales Team Support
- Personnel Management
- Customer Service and Assistance
- Cash Register Operations
- Store Layouts
Timeline
Commercial Sales Associate
Autozone
10.2022 - Current
Office Manager
Benns United
01.2022 - 10.2022
Private Child Caregiver
12.2016 - 11.2021
A.A - Liberal Arts
University Preparatory High
Master of Business Administration (M.B.A - Production & Logistics Management
Del Mar College
Associate - Arts
Texas A&M University Corpus Christi
High School Diploma - undefined
Corpus