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April Bantique
Los Angeles,CA
Summary
With 17+ years in aviation, offering experience in safety, ramp, and airport operations, as well as mechanical experience that complies with FAA standards and regulations. Looking forward to obtaining a position as a team player in a people-oriented organization where there is an opportunity to maximize customer service skills in a challenging environment to achieve personal and corporate goals.
Overview
17
17
years of professional experience
1
1
Certification
1
1
Language
Work History
Team Safety Lead & Customer Support/ALA
Delta Airlines
10.2006 - 03.2024
- Served as leader and facilitator for LAX Below-Wing Grassroots Safety Team, ensuring compliance and adherence to all industry-standard safety regulations across team operations.
- Effectively managed and led my team through two successful safety projects within budget and time constraints, which led to policies and procedures being implemented system-wide. This achievement was acknowledged by senior leaders, prompting an invitation to speak at multiple Delta Airlines Safety Summits.
- Manages safety programs within a high-pressure team environment, including development, implementation, and meticulous oversight of safety policies, procedures, and reporting mechanisms
- Oversees safety reporting protocols within the team, including the careful collection, analysis, and timely reporting of safety-related data and incidents that meet industry regulatory requirements
- Skillfully proposes and implements solutions for risk management, resolution, & prevention, fostering a culture of trust, transparency, & safety.
- Facilitates swift and comprehensive team-wide communication through the adept utilization of various communication channels, effectively reducing ambiguity and streamlining processes
- Proficiently conducts data analysis and reporting, supplying critical insights for safety meetings and facilitating informed discussions to address safety concerns and mitigate risks within the team.
- Proactively contributes to the development, evaluation, & successful implementation of safety-related policies & procedures within the team, emphasizing a data-driven approach to policy refinement.
- Effectively leads cross-functional communication and collaboration with diverse teams to drive safety initiatives and promote a culture of safety excellence.
- Successfully plans, executes, and monitors safety and hazard reporting projects, consistently confirming adherence to timelines and objectives.
- Accurately logs processes and incidents to maintain detailed records that support internal and external auditing.
- Knowledge of working with metal fabricating machines, micrometers, torque wrenches, sheet metal sheets, rivet guns, spray guns, and dial indicators.
- Operate ground support equipment and heavy machinery (e.g., Aircraft Freight Container Loaders, Jet Tugs, Conveyor Belts)
- Coordinates with FAA and ramp communication towers to direct safe and effective ground movement of aircraft in Terminal Ramp Areas
- Lead Crews by setting a safe, positive, and professional example
- Exhibit keen problem-solving abilities
- Determined flight close-out times, calculated accurate weight and balance records, and completed and verified all pertinent flight forms.
- Effectively communicates with various business partners and groups concerning Airport Operations.
Office Manager
Spirit Home Health Agency
08.2021 - 06.2022
- Oversaw day-to-day operations and administrative tasks, such as answering more than 60 daily calls, emails, and faxes. Handled billing and medical claims. Maintained and ordered office supplies and medical supplies needed for healthcare professionals. Handled staff issues while staying current on pertinent healthcare programs and technology. Greeted contractors, vendors, and patients, helping coordinate medical treatment, scheduling conflicts, and office procedures. Successfully
Education
ASSOCIATE OF SCIENCE & AVIATION - Aviation Science and Technology
WEST LOS ANGELES COLLEGE
Culver City06.2025
AIRCRAFT MAINTENANCE TECHNICIAN - Avionics Maintenance Technology
ATLANTA TECHNICAL COLLEGE
Atlanta, GA05.2013
Skills
- Safety Program Management
- Aircraft Maintenance
- Operations Management
- Airport Operations
- Regulatory Compliance
- Time Management
- Excellent Customer Service
- Conflict Resolution
- Interdepartmental Communication
- Leadership, Oversight & Accountability
- AC4313-1B/2B Knowledge
- Problem-Solving
- Policy Development
- Teamwork & Collaboration
Certification
- AVIONICS/ FCC GROL LICENSE, 0005229447
- CERTIFIED AIRCRAFT LOAD AGENT
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 4 staff members.
- Collaborated with team of 6 in the development of Grassroots Safety Team.
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefitsFlexible work hoursPersonal development programsWork from home optionSoftware
Interests
Hiking
Music
Reading
Affiliations
- Atlanta Tech Alum
Timeline
Office Manager
Spirit Home Health Agency
08.2021 - 06.2022
Team Safety Lead & Customer Support/ALA
Delta Airlines
10.2006 - 03.2024
ASSOCIATE OF SCIENCE & AVIATION - Aviation Science and Technology
WEST LOS ANGELES COLLEGE
AIRCRAFT MAINTENANCE TECHNICIAN - Avionics Maintenance Technology
ATLANTA TECHNICAL COLLEGE