April Barker
Wichita,KS
Summary
Patient-oriented Pharmacy Technician with 17 years of experience in veteran care desiring to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Pharmacy Technician (GS-6 St 9/$67,799/Full Time)
Robert J. Dole VA Medical Center
Wichita, KS
01.2009 - Current
- Identified and reported pharmacy problem areas, facilitating implementation of process improvements
- Performed prescription order entry, filling, dispensing, and medication management
- Operated Patient Advocate Tracking System PATS (R) to understand and resolve veterans’ concerns
- Assisted veterans on navigating MyHealthyVet
- Responded to veteran and contact center calls, secure messages, and in-person requests
- Utilized VA information systems (CPRS and VISTA) to review patient medical records
- Summarized veteran interactions to prepare reports and written documentation, ensuring clarity and accuracy
- Reviewed V-Signals to collect veteran feedback, recognize patterns, and improve veterans’ overall experience
- Followed VA policies and procedures providing effective education to veterans
- Accessed JPSR reporting system to document errors for review
- Collaborated with non-VA providers and facility staff to coordinate comprehensive support for veterans
Pharmacy Technician (Salary $25,000/Full Time)
Dillons Pharmacy, Kroger
Wichita, KS
05.2007 - 12.2008
- Create new customer profiles and updated demographics, allergies, and new medications
- Contact providers to collect prescription information
- Refill medications, assist with over-the-counter products, and verify insurance benefits
- Respond to customer questions and concerns
- Flag potential side effects and allergies to prescribed medications for patients
- Assist pharmacist with clearing high volume of prescriptions
Pharmacy Clerk (Salary $14,000/Part Time)
Mulvane Pharmacy
Mulvane, KS
06.2006 - 05.2007
- Delivered pharmacy customer care to ensure satisfaction and address inquiries
- Operated cash register accurately to ensure efficient transaction processing
- Performed medication billing
Education
Some College (No Degree) - Health Sciences
Butler County Community College
El Dorado, KS01-2017
Some College (No Degree) - Health Sciences
Cowley County Community College And Area Vocational-Technical School
Arkansas City, KS01-2017
High School Diploma -
Shiloh Christian Academy
Mulvane, KS05-2006
Skills
- Customer Service
- Problem Solving
- Verbal and Written Communication
- Team Building
Licenses and Certifications
- Kansas Board of Pharmacy 2008-present
License# 14-06461
- PTCB National Certification 2010-present
Certification# 510107010091361
Awards and Recognition
- VA shout outs
- VA performance awards (2025 most recent)
- VA Good Catch nomination
- VA I Care award for Respect
References
- Dennis Curtis
Pharmacist/previous supervisor
RJDVA Outpatient Pharmacy
808-291-2891
dcurtis4815@gmail.com
- Rachel Newby
Previous Technician supervisor
RJDVA Outpatient Pharmacy
316-308-1967
Rachel.newby@va.
Timeline
Pharmacy Technician (GS-6 St 9/$67,799/Full Time)
Robert J. Dole VA Medical Center
01.2009 - Current
Pharmacy Technician (Salary $25,000/Full Time)
Dillons Pharmacy, Kroger
05.2007 - 12.2008
Pharmacy Clerk (Salary $14,000/Part Time)
Mulvane Pharmacy
06.2006 - 05.2007
Some College (No Degree) - Health Sciences
Butler County Community College
Some College (No Degree) - Health Sciences
Cowley County Community College And Area Vocational-Technical School
High School Diploma -
Shiloh Christian Academy