April Barry, MA, LPC
Cibolo,TX
Summary
I am a highly-motivated team player with desire to take on new challenges and build on existing skills. I have a strong worth ethic, adaptability and exceptional interpersonal skills. I am adept at working effectively unsupervised and quickly mastering new skills. I have 20 years of experience working in multiple programs and roles within DFPS and over 13 years in leadership roles.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CPI Program Specialist
Texas Department of Family and Protective Service
San Antonio, TX
05.2021 - Current
- Completes quality assurance case reviews and compiles reports summarizing progress towards meeting policy standards along with recommendations of strategies to improve practice performance.
- Analyzes and develops policies and practices during implementation of legislative or programmatic changes.
- Identifies opportunities for improvements in existing processes or policies related to program operations.
- Organizes trainings, conferences, and other special events to provide educational and supportive guidance to regional leadership and staff.
- Manages workgroups and meetings between CPI, other DFPS divisions, and stakeholders to regarding updates on progress made towards special projects such as pilot programs.
- Develops training materials and facilitates virtual and in-person training opportunities for CPI staff statewide.
- Developed brochures, job aids, and educational material to improve understanding and performance of policy standards.
- Collaborates with other departments within organization on cross-functional projects.
- Researches policies and best practices used by other organizations in similar fields when developing new approaches to programming tasks.
- Completes legislative bill analysis and tracks legislative changes that could affect current or future programming initiatives.
- Identifies opportunities to improve or enhance CPI program initiatives and operations.
CPI Alternative Response Supervisor II
Texas Department of Family and Protective Service
San Antonio, TX
04.2019 - 05.2021
- Directed and supervised team of 7 employees in daily operations.
- Tracked progress of performance in managing casework responsibilities and provided timely feedback to staff members.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Evaluated employee performance through conferences and performance evaluations consistently and timely.
- Created new strategies and training opportunities for improving performance standards and developing competencies in alternative response practices.
- Coached staff members to develop long-term career goals.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Maintained positive working relationship with fellow staff and management.
CPI Program Director
Texas Department of Family and Protective Service
San Antonio, TX
09.2014 - 04.2019
- Directed and supervised team of 40+ employees in daily operations.
- Implemented new policies and procedures for the program.
- Compiled weekly, monthly, and annual reports on program outcomes to analyze compliance with policy standards and develop strategies to improve performance.
- Monitored program operations for compliance with policies and procedures, applicable standards and relevant contractual policy.
- Conducted needs assessments and developed program objectives and goals.
- Developed strategic plans to ensure successful program operations.
- Organized and facilitated program meetings and training opportunities.
- Provided leadership in developing innovative approaches to meet program goals.
- Recruited, hired, trained, supervised, coached, evaluated, and disciplined personnel.
- Ensured compliance with organizational standards and applicable laws and regulations.
- Facilitated educational and training opportunities to increase public awareness of DFPS.
Education
Master of Arts - Counseling
The University of Texas at San Antonio
San Antonio, TX05-2007
Bachelor of Arts - Psychology
University of Texas At San Antonio
San Antonio, TX12-2001
Skills
- Knowledge and experience in completing and analyzing quality assurance case reviews
- Proficient and experienced in gathering research, reviewing legal requirements, and facilitating workgroups to develop CPI policies and practices
- Efficient ability to collect data on DFPS performance in meeting quality standards and producing reports summarizing the findings and providing recommendations
- Skilled in creating and analyzing policies to ensure alignment with legal and programmatic requirements
- Knowledge and skilled in developing training materials and curriculum for statewide policy and practice implementation
- Staff development expertise and experience
- Strong leadership skills with 13 years of experience in supervision
- Human Resources Experience and Understanding
- Knowledge, skills, and abilities in the process of bill analysis and legislative changes implementation
- Knowledge, skills, and experience in utilizing multiple data sources and programs including IMPACT, IMPACT 20, Sandbox, Data Warehouse, Data Book, Outlook, Excel, PowerPoint, TEAMS, Zoom, Salesforce, etc
Certification
- Licensed Professional Counselor in Texas since August 2010
- License # 66813
Timeline
CPI Program Specialist
Texas Department of Family and Protective Service
05.2021 - Current
CPI Alternative Response Supervisor II
Texas Department of Family and Protective Service
04.2019 - 05.2021
CPI Program Director
Texas Department of Family and Protective Service
09.2014 - 04.2019
Master of Arts - Counseling
The University of Texas at San Antonio
Bachelor of Arts - Psychology
University of Texas At San Antonio