April Batho
Summary
Dynamic healthcare professional with extensive experience at My Michigan Medical Center, excelling in patient care coordination and multidisciplinary partnerships. Demonstrated adaptability and analytical problem-solving skills, effectively managing complex cases and ensuring compliance with HIPAA regulations. Committed to fostering positive relationships and optimizing patient outcomes through individualized care and effective communication.
Experienced with leadership and strategic planning in high-stakes environments. Utilizes strong problem-solving and decision-making skills to drive operational success. Track record of effective team leadership and conflict resolution, ensuring mission objectives are met.
Professional in operational management with track record of driving efficient processes and optimizing performance. Adept at implementing strategies that align with organizational goals and fostering collaborative work environments. Known for adaptability and reliability in dynamic settings, ensuring seamless team operations and goal achievement.
Professional with comprehensive experience ready for this role. Equipped with strong skills in leadership, problem-solving, and strategic planning. Known for team collaboration and adaptability, consistently delivering results. Strong communicator with focus on integrity and accountability.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
18
18
years of professional experience
Work History
Alternate Recipient Rights Officer
My Michigan Medical Center,Sault
01.2019 - Current
- Coordinated with team members to address challenges and maintain seamless operations.
- Built rapport with community members to foster positive relationships and cooperation.
- Supported investigations by gathering evidence and providing accurate statements.
- Ensured compliance with national and local laws through regular policy reviews and updates.
Transitional Care Coordinator
My Michigan Medical Center,Sault
01.2017 - Current
- Conducted thorough assessments of patients'' psychosocial needs during admission interviews to ensure appropriate support was in place throughout their stay and after discharge.
- Promoted interdisciplinary collaboration through regular case conferences, leading to more effective utilization of resources for optimal patient outcomes.
- Developed strong relationships with external service providers, ensuring a smooth handoff of patients upon discharge from the hospital setting.
- Ensured compliance with regulatory requirements by meticulously documenting patient progress and interventions in electronic health records.
- Managed complex cases involving multiple comorbidities, prioritizing tasks based on urgency and risk factors associated with poor transitions of care.
- Educated patients and families on available community resources, empowering them to make informed decisions about their ongoing care.
- Facilitated discharge planning meetings to develop comprehensive care plans tailored to each patient''s unique needs.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Behavioral Health Technician/ Ward Clerk
My Michigan Medical Center, Sault
09.2007 - 01.2017
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Searched resident belongings prior to and during stays.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Performed client intake procedures according to internal standards for new admissions.
- Demonstrated proficiency in utilizing electronic health record systems for efficient data entry and retrieval purposes related to clinical documentation requirements within the field of behavioral health.
- Coordinated with external community resources as necessary, ensuring seamless transitions for patients requiring additional support services upon discharge from the facility.
- Contributed to a positive ward atmosphere through friendly interactions with patients, families, and staff members.
- Maintained accurate patient records, ensuring confidentiality and adherence to HIPAA regulations.
- Prepared necessary documentation for patient admissions and discharges, ensuring smooth transitions of care.
- Organized medical supplies inventory to maintain optimal stock levels and prevent shortages during critical situations.
- Skillfully managed multi-line phone system, directing calls to appropriate departments and taking messages when needed.
- Improved communication among team members by maintaining updated contact lists and facilitating meetings as needed.
Education
High School Diploma -
Pickford Public High School
Pickford, MI06-1991
Skills
- Healthcare Coordination
- Local Resource Management
- Individualized Care Coordination
- Technical Proficiency
- Ethical Standards Adherence
- Multidisciplinary Partnership
- Patient Discharge Coordination
- Patient Care Coordination
- Effective Transition Coordination
- Collaborative Teamwork
- Effective Multitasking
- Analytical Problem-Solving
- Logical Reasoning Skills
- Adaptability Skills
- Effective Verbal Communication
- Employee Training
- HIPAA Compliance Knowledge
- Effective Task Prioritization
Timeline
Alternate Recipient Rights Officer
My Michigan Medical Center,Sault
01.2019 - Current
Transitional Care Coordinator
My Michigan Medical Center,Sault
01.2017 - Current
Behavioral Health Technician/ Ward Clerk
My Michigan Medical Center, Sault
09.2007 - 01.2017
High School Diploma -
Pickford Public High School
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