April Bergen

• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Provided skilled, timely and level-headed emergency response to critical and trauma patients.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Performed triage on incoming patients and determined severity of injuries and illnesses.

• As a flyer, I respond to all Code Blues and Rapid Responses. I support nurses in the entire hospital with IV starts, and nursing skills.
• Administered medications accurately and safely, reducing medication errors and adverse reactions.
• Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
• Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
• Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
• Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
• Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
• Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.

• Maintained accurate records of client progress, medication administration, and incident reports to ensure effective communication among team members.
• Enhanced client well-being by providing personalized care and support in daily living tasks.
• Managed emergencies effectively while remaining calm under pressure, ensuring prompt medical attention if needed.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

I owned and managed a hair salon for more than 15 years employing up to 10 people. I not only built a large clientele of my own but I also trained many stylists and helped them build clientele's as well.