April Bergen, LCSW
Norman,OK
Summary
Hardworking therapy practitioner driven to improve patient lives with high-quality and caring support. Excellent planning and problem-solving skills paired with evidence-based practice and thorough approach.
Overview
10
10
years of professional experience
Work History
Clinical Mental Health Counselor
Pinnacle Care Oklahoma
02.2024 - Current
- Developed strong rapport with clients through empathetic listening and genuine concern for their wellbeing.
- Evaluated client progress regularly through the use of standardized assessment tools.
- Maintained strict confidentiality of client information in accordance with HIPAA regulations and professional code of ethics.
- Continually expanded knowledge of therapeutic interventions by attending professional development workshops, conferences, and trainings.
- Improved client outcomes by providing comprehensive mental health assessments and individualized treatment plans.
- Enhanced the therapeutic environment by implementing evidence-based counseling approaches tailored to clients'' needs.
- Documented clinical progress notes accurately and timely, maintaining compliance with regulatory standards.
- Managed crisis situations with professionalism and empathy, ensuring client safety during severe episodes of distress.
- Visited numerous nursing home facilities to provide needed behavioral health counseling to both geriatric and critically mentally ill residents.
Therapist 1
Red Rock BHS
09.2015 - 07.2022
- Triage incoming clients and determine appropriate level of care
- Complete service plans upon intake.
- Complete mental health evaluations.
- Complete court documentation to file for involuntary commitment.
- Discharge planning: ensure safe discharge for clients leaving inpatient crisis stabilization and entering outpatient services.
- Developed team communications and worked with multi-disciplinary treatment team to provide appropriate care for all 27 clients on inpatient crisis unit daily.
- Maintained and updated patient records, including changes in service plans, treatment reports and progress.
Behavioral Health Case Manager II
Millennium Community Services
11.2014 - 09.2015
- Advocate for, link to, and refer clients to needed resources within community.
- Teach educational groups on wellness and life skills.
- Conducted assessments to determine individual needs and developed personalized care plan to address stated objectives
- Applied evidence-based techniques such as behavioral activation, problem-solving treatment and motivational interviewing to support behavioral interventions
Education
Master of Social Work - Social Work
The Catholic University of America
Washington, DC 12.2018
Bachelors of Science - Psychology
Mid-America Christian University
Oklahoma City, OK05.2015
Skills
- Individual and group therapy
- Adept at treatment and discharge planning
- Teamwork and Collaboration
- Confidential records
Timeline
Clinical Mental Health Counselor
Pinnacle Care Oklahoma
02.2024 - Current
Therapist 1
Red Rock BHS
09.2015 - 07.2022
Behavioral Health Case Manager II
Millennium Community Services
11.2014 - 09.2015
Master of Social Work - Social Work
The Catholic University of America
Bachelors of Science - Psychology
Mid-America Christian University
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