April Berkeley-Staten
Long Island City
Summary
Proven Chef Supervisor and Security Supervisor with a track record of enhancing kitchen efficiency and security protocols at Shaw's Seafood Haven. Leveraged time management and attention to detail to reduce food preparation times by over 20%, ensuring high-quality dish presentation and bolstering customer satisfaction. Skilled in fostering a safe, welcoming environment, demonstrating exceptional customer service and organizational abilities.
Overview
23
23
years of professional experience
Work History
Line Cook
EverBank Center/Stadium
05.2017 - 12.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Line Chef
Community First Igloo
01.2023 - 03.2024
- Ensured consistent high-quality dishes by adhering to standardized recipes and strict quality control measures.
- Demonstrated versatility by efficiently working across various stations within the kitchen as needed.
- Maintained a safe and sanitary work environment by following strict food handling guidelines and regular cleaning schedules.
- Expedited customer orders with prompt and accurate plate assembly, ensuring top-notch presentation standards.
- Developed strong multitasking abilities, managing multiple orders simultaneously while maintaining attention to detail.
- Assisted in training new line chefs, sharing best practices for efficient food preparation and service consistency.
Chef Supervisor
Shaw's Seafood Haven
03.2015 - 07.2016
- Streamlined food preparation processes for faster service times and better quality control.
- Troubleshot equipment issues in the kitchen quickly so as not to disrupt operations or compromise food safety.
- Ensured consistent presentation of dishes by establishing plating standards and providing training to kitchen staff members.
- Enhanced kitchen efficiency by implementing effective inventory management systems and reducing food waste.
- Advanced employees'' professional growth through regular performance evaluations and constructive feedback sessions.
- Reviewed vendor contracts to negotiate better pricing on ingredients, lowering operational costs while maintaining quality standards.
- Oversaw catering events from planning to execution, ensuring client satisfaction and repeat business opportunities.
- Utilized seasonal ingredients in menu development, offering fresh options that appealed to customers'' preferences.
Security Supervisor
Taqua Security Inc
03.2002 - 05.2003
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Developed and implemented strategies to prevent and respond to security incidents.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
Security Officer
Cambridge Security Services
05.2002 - 09.2002
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Education
Culinary Certification - Culinary
Auguste Escoffier School of Culinary Arts
Boulder, CO11-2023
Associate of Arts - Medical Billing & Coding
Everest University
Jacksonville, FL03-2013
High School Diploma -
Florida State College
Jacksonville, FL01-2011
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Customer service
- Food preparation
Timeline
Line Chef
Community First Igloo
01.2023 - 03.2024
Line Cook
EverBank Center/Stadium
05.2017 - 12.2024
Chef Supervisor
Shaw's Seafood Haven
03.2015 - 07.2016
Security Officer
Cambridge Security Services
05.2002 - 09.2002
Security Supervisor
Taqua Security Inc
03.2002 - 05.2003
Culinary Certification - Culinary
Auguste Escoffier School of Culinary Arts
Associate of Arts - Medical Billing & Coding
Everest University
High School Diploma -
Florida State College