Summary
Overview
Work History
Education
Skills
Timeline
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April Bikis

Parker,CO

Summary

Dynamic hospitality leader at our family owned Chick-fil-A, excelling in guest relations and operational efficiency. Passionate about team member development, fostering a culture of high service standards. Intentional about enhancing team morale and guest satisfaction through dedicated encouragement and exceptional modelship of the Chick-fil-a corporate standards.

Overview

11
11
years of professional experience

Work History

Director of Hospitality

Chick-fil-a
01.2024 - Current

My husband is the Owner/Operator of a Chick-fil-a franchise and I work with him in the restaurant to cultivate the exceptionally high Chick-fil-a standards in terms of:

-Hospitality towards guests in all manners related to exceptional

in-person service, superior cleanliness, and efficiency of the overall function of the business.

-Modeling and encouraging Team Members under our care to

embody and model high standards of service in all areas related

to the business. Team member care is of upmost importance to

me. The more value they feel from us as the Owners, the higher

sense of purpose and work satisfaction they embody each day.

English Tutor/Teacher in a Foreign Country

Self Employed
01.2015 - 05.2017

While living in a Foreign country for 4 years engaging in Higher Education (University) environment as the wife of the College of Business Chair, I was asked by numerous individuals and a preschool for regular English lessons.

This included:

  • Conversational bi-weekly lessons with a local Business Owner
  • Weekly lessons in two preschool children's classes
  • Small group youth lessons on a weekly basis

Although I was not a certified English Tutor, this experience working in a foreign country and serving locals in a meaningful way in helping them to develop English skills for the betterment of their futures, both professionally and personally, was a fantastic way to contribute my time during the years we lived abroad while immersed in the Higher Education Academic setting of a foreign University.

Education

Bachelor of Arts - Interdisciplinary Studies in Business And Psych.

University of Texas At Dallas
Dallas, TX
12-2004

Skills

  • Exceptional customer service attention
  • Highly articulate and cultured
  • High level of energy and optimism in one on one interactions and small group interactions
  • Thoughtful and dynamic intuitive insight

Top 5 Strength Finder Traits:

Adaptability, Empathy, Individuation, Relator, Developer

Timeline

Director of Hospitality

Chick-fil-a
01.2024 - Current

English Tutor/Teacher in a Foreign Country

Self Employed
01.2015 - 05.2017

Bachelor of Arts - Interdisciplinary Studies in Business And Psych.

University of Texas At Dallas
April Bikis