April Bingham
Weston,ID
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Hardworking and passionate with strong organizational skills eager to secure entry level bank teller position. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
Work History
Assistant Service Deli Manager
Lee's Marketplace
06.2023 - Current
- Maintained compliance with local health codes by regularly inspecting workstations for cleanliness and adhering to sanitation guidelines.
- Trained new employees on procedures, policies, and product knowledge to ensure consistency across the team.
- Increased revenue by creating visually appealing displays that showcased deli items in an attractive manner.
- Contributed ideas for new menu offerings based on market trends, resulting in increased interest from customers.
- Provided support during busy periods, managing long lines while maintaining excellent customer service levels.
- Monitored employee performance closely, recognizing achievements while addressing areas where further development was needed.
Deli Manager
Stokes Marketplace
05.2008 - 06.2023
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Worked closely with other department managers to improve cross-functional collaboration within the store.
- Collaborated with store management to achieve overall operational goals, contributing to store success.
- Increased deli sales by implementing innovative merchandising and promotional strategies.
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
- Created new recipes, outlined steps, and training staff on correct preparation.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Harold B. Lee Elementary
West Side School District
08.2002 - 05.2005
- Monitored student behavior and enforced discipline policies.
- Monitored student progress and implemented intervention strategies to support student success.
- Communicated with parents to encourage active parental participation in education.
- Established positive, stimulating learning environment for students and exciting education-focused setting for teachers.
- Assisted teachers as needed.
Front Desk Clerk
Crystal Inn Hotel And Suites Lax
04.1998 - 08.2002
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used internal software to process reservations, check-ins and check-outs.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
- Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.
Education
No Degree - Secretarial Studies And Office Administration
Southern Utah University
Cedar City, UTNo Degree - Business
Sevier Valley Applied Technical College
Richfield, UTHigh School Diploma -
South Sevier High School
Monroe, UT05.1990
Skills
- Problem Resolution
- Purchasing
- Customer Retention
- Managing Deliveries
- Quality Assurance
- Staff Supervision
- Employee Performance Evaluations
- Training and Onboarding
- Quality Control
- Scheduling
- Calm and Pleasant Demeanor
- Relationship Building
- Team Leadership
- Money Handling
- Critical Thinking
- Collaboration and Teamwork
- Promotional understanding
- Problem-Solving
- Reliable and Responsible
- Operations Management
- Recruitment and hiring
- Conflict Resolution
- Coaching and Mentoring
- Work Planning and Prioritization
- Delegating Assignments and Tasks
Timeline
Assistant Service Deli Manager
Lee's Marketplace
06.2023 - Current
Deli Manager
Stokes Marketplace
05.2008 - 06.2023
Harold B. Lee Elementary
West Side School District
08.2002 - 05.2005
Front Desk Clerk
Crystal Inn Hotel And Suites Lax
04.1998 - 08.2002
No Degree - Secretarial Studies And Office Administration
Southern Utah University
No Degree - Business
Sevier Valley Applied Technical College
High School Diploma -
South Sevier High School
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