Summary
Overview
Work History
Education
Skills
Timeline
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April Bingham

Arvada,CO

Summary

Organized Event Coordinator with [Number] years of comprehensive experience overseeing and coordinating various events. Well-versed in booking venues and arranging speakers, negotiating terms and conditions and hiring personnel to manage operations of events. Versatile and outgoing professional possessing strong networking abilities paired with in-depth knowledge of hospitality management procedures. Motivated Event Manager bringing [Number] years of experience delivering small to large-scale [Type] events on-time and within stringent budgets. Talented at identifying potential problems, promptly mitigating obstacles and actively resolving conflicts to ensure client satisfaction and positive attendee experience. Background managing occasions from small, private affairs to extremely large corporate conferences.

Overview

27
27
years of professional experience

Work History

Meeting Event Manager-II

Events
, Remote
05.2022 - Current
  • Client liaison, project leader, experience designer of in person, hybrid, virtual meetings, webinars, conferences, incentives and unique VIP experiences.
  • Maintain positive, proactive communication and account management of all program planning, event design, customer service and revenue/budget management
  • Internal/external director of all third-party vendor and supplier relations
  • Responsible for all project expenditures based on experienced recommendation and negotiation
  • Manage overall program and event finances, supplier revenues, forecasting, tracking charges and savings to the bottom line
  • Negotiate pricing, contract terms, bid analysis, and recommendations to the client
  • Created detailed timelines for events based on scope of work required by each department involved in process.
  • Managed comprehensive budgets to allocate event resources and stay within financial constraints.
  • Applied industry knowledge and personal expertise to customize meetings, conferences and conventions to specific standards.
  • Oversaw advanced event registration and day-of check-in to handle high volume of guests.

Senior Corporate, Conference Manager

EPIC InternaOonal
, Remote
04.2019 - 05.2022
  • Mee/ng and Incen/ve
  • Met with potential clients to perform site inspections and give tours of facility, meeting rooms and offered activities.
  • Paid and settled vendors, venues, staff and contracted services.
  • Designed contracts, collected fees and booked venues for events.
  • Designed and maintained spreadsheets documenting vendor, facility and guest information.
  • Coached and counseled employees to reflect company service standards and procedures.
  • Assembled creative and innovative event attractions based on internal capabilities or outsourced to qualified vendors.
  • Developed and implemented effective marketing plans for generating event revenues.
  • Hired and trained staff for cross-functional assignments and verified employee knowledge of specific procedures related to each event type.
  • Searched and negotiated suitable venues as per setup requirements and budget constraints.
  • Managed accounts and worked to continuously develop new revenue from existing clients.
  • Worked with professional and trade associations to create memorable and successful events.
  • Created program activities, agendas and budgets based on client requirements.
  • Chose facilities, inspected spaces and planned set up and execution to exceed client expectation.
  • Organized guest support services for guests to meet accommodation, transportation and service needs.
  • Oversaw advanced event registration and day-of check-in to handle high volume of guests.
  • Documented events with details in customer preferences, financial considerations and successes and failures.
  • Drove growth in event management business by continuously researching and implementing improved strategies to exceed client expectations.

Director of Conference and Catering

Hotel Talisa
Vail, CO
10.2018 - 04.2019
  • Strategically directed and maintained the sales process
  • Responsible for compleOng andcommunicaOng monthly sales forecasOng and producOon goals
  • Managing room aUriOon and room pick up projecOon for forecasOng and projecOon of leisure rooms verses group pick up
  • Management of four Conference Managers, Catering and Sales Manager and Catering Coordinator
  • As well as overseeing the Banquet Department
  • Secng luxury expectaOons, dictaOng service standards and input on food and beverage menus
  • Oversee and personally plan all large, high end corporate events that have long term contracts and relaOonships with Hotel Talisa
  • Partner with Director of Sales and MarkeOng on sales site tours, FAMS, planning sessions, networking events, guiding meeOng room assignment, and set up and breakdown capaciOes
  • Review P&L budgets with ExecuOve Chef to ensure maximizing profitability
  • Responsible for the management and profitability of all aspects of the catering and conference department, including maximizing revenues and profitability, controlling expenses, and protecOng the
  • Integrity of the guests’ experience
  • Most importantly moOvaOng the team with integrity, leadership and enjoying the journey.

Corporate Sales and Event Manager

The Point AthleOc Club
Lakewood, CO
09.2017 - 09.2018
  • Key contact of corporate membership sales/ partnerships and sponsorship with a focus on ancillaryofferings including- corporatewellness programming,team buildingevents, andrental ups sell
  • Member retenOon through execuOon of monthly social events and partnerships
  • Themed monthly tennis socials, holiday and special events, monthly local running and athleOc event compeOOons and themed tennis socials and tournaments
  • Served as the markeOng resource regarding update and maintenance of all social media accounts, membership communicaOon via the CRM and creator of The Point monthly newsleUer regarding personal training, rock climbing, and group fitness offerings and challenges
  • Collaborator of regular leadership meeOngs with a focus on consistent communicaOon, branding, salesupdates, and opportuniOes
  • Program planning for 60, 90, 120 days out to keep the focus forward.

Wellness Consultant

Oxford Club
Denver
01.2017 - 07.2017
  • Managed all aspects of the spa, salon and athleOc club including membership point of sale of a 30,000 sq
  • Facility
  • General Manager overseeing Health club, Spa and Retail Store
  • Leadership, HR support, direcOon and supervision for all staff including spa, salon, and fitness associates
  • Created SOP’s for opening and closing duOes, phone greeOngs, and guest interacOons
  • Trained team on Spa So` and Mind Body CRM
  • Created SOP’s according to OSHA standards for all departments including housekeeping
  • Standardized retail purchasing procurement for bouOque, procurement with staffing opportuniOes, and streamline front desk schedules to create a broader coverage for guest handling.

Area General Manager

XpresSpa
Denver, CO
01.2015 - 10.2015
  • Managed a 4-million-dollar sales budget of retail and service annual sales for two store locaOons
  • Opened a second store locaOon one month ahead of schedule
  • Fully staffed, trained, and managed the PR and MarkeOng for the grand opening
  • Exceeded 2015 budgets by 15% and exceeded 2014 budgets by 35.1% for the third quarter
  • Lead the company of fi`y-two stores across the country in our loyalty program with an 11% consistentmonthly growth
  • Managed P&L to ensure adherence to expense budgets and monitor profitability to each store
  • IdenOfied staffing needs
  • Recruited high quality managers, assistant managers, spa coordinators and therapists
  • Implemented sales training; developed store strategies to increase annual growth percentage by 15% per year
  • Partnered with Human Resources on all employee relaOons maUers
  • Ensured strong execuOon of promoOonal events as well as key brand markeOng events.

Senior Spa Director

Aria Spa
Vail, CO
08.2007 - 06.2014
  • Oversaw and developed spa operaOons for a 14-treatment room resort spa in partnership with a state-of-the-art health club facility
  • Shared space of 78,000 square feet
  • As well as the area coach for our sister spa of seven treatments rooms of 5,000 square feet located in Southern Denver
  • Responsibility of the management, recruitment, development, and assessment of 75+ associates inhigh season and 45+ in the shoulder seasons
  • Oversaw and developed spa operaOons, retail, professional and operaOonal products, and equipment
  • Development of brochure, price sheets, treatment protocol, and direct collaboraOon with markeOng team and
  • Strategy of revenue maximizaOon through media promoOon, off peak hour specials and created local market demand
  • Worked directly with revenue manager to achieve profit maximizaOon
  • Collaborated with the Sales and
  • Conference Management departments and personally oversee all resort groups master billing
  • Fostered strong vendor retail relaOons and network to keep up with the newest product lines
  • Managed a 2-million-dollarbudget with annual percentage growth per year
  • Met or exceeded everymonthly budget in 2013
  • Ranked top 50 Resort Spa in Conde Nast Magazine
  • (2013) second place, (2012) 24th place, (2011) 44th

Sales Manager

Aria Spa
09.2006 - 07.2007
  • Managed, sold, and promoted Aria Spa to all resort groups contracted with the Vail Cascade Resort & Spa
  • NegoOated spa discounts per treatment, up sold packages, 80-minute services, and profit generaOng treatments in Bulk
  • Created experiences through the spa for specialty programs, weddings, anniversaries, and local funcOons
  • Created an incenOve for high end wedding coordinators and DMC services in the valley
  • Built partnerships with vendors to create complimentary spa evenings for potenOal future guests and locals
  • Responsible for group billing, cold calling, relaOonship building, and creaOng an awareness and image for the Aria Spa

Sales and Catering Manager, Event Manager

Red Sky Ranch Golf Club, Vail Cascade Resort
10.2005 - 08.2006
  • Responsible for the sale and execuOon of luxury weddings and social events held on one of three venues at the
  • Red Sky Ranch Golf Course
  • Managed adverOsing and promoOons through mulOple wedding magazine sources including the Wedding Source
  • Rocky Mountain Wedding guide
  • Conducted all site tours, tasOngs, and contracts
  • Responsible for all group golf food and beverage as well as tournament planning and sponsorships
  • Managed all community tournaments that generated revenues for community chariOes such as the Red Cross, Habitat for Humanity, and the Learning Annex
  • Responsible for all member social events, tournaments, home tours, fashion shows and charity luncheons
  • Exceeded planned budget by $200,000 in 2006
  • Conference and Des/na/on

Proven

08.2003 - 09.2005
  • RelaOonship manager, and high performer
  • Willing and capable to wear any hat needed for the company and client
  • Manage the execuOon of corporate and incenOve meeOngs from locaOon selecOon, contractual negoOaOon regarding appropriate space, ADR pricing, F&B minimums, budget preparaOon and sales pitch and tours
  • Manage and deploy Cvent registraOon sites, rooming lists and distribute travel preferences to internal air team
  • Personally, follow up with each registered client via Cvent email confirmaOon e-blasts, and in person via phone or email
  • Oversee agendas and schedule of events to ensure the best space available for each specific funcOon
  • Work in conjuncOon with the hotel sales, catering, group rooms coordinator, banquet team and audiovisual to ensure all specific funcOons are communicated with high performance
  • Research and hire all entertainment from moOvaOonal speakers, creaOve talent, and spousal acOviOes
  • Arrange car services, VIP ameniOes, restaurant buyouts and client gi`s entertainers
  • All DMC funcOons such as decor, and acOviOes are planned with an aestheOc eye
  • Full service, professional and engaged management sales and conference planning from beginningto end., Managed coordinaOon and execuOon of conference groups ranging in size from 5 - 850guests
  • Collaborated with team of five managers who consistently achieved revenues above budget inthe areas of Banquet food and beverage, audio visual and desOnaOon event management services andproducts
  • UOlized strategic thinking and innovaOve problem-solving techniques tobalance the needsof the client
  • OperaOonal teams and investors while remaining fiscally responsible throughout event execuOon
  • Responsible for accurately forecasOng up sell items each month
  • Maintained solid relaOonships with local vendors which led to greater customer saOsfacOon and increased
  • Incremental revenues for the Resort
  • AUended Karrass NegoOaOon Seminar, Total Responsibility Management
  • Clients include Piper Jaffray, Accenture, and Colorado Tourism Bureau
  • EducaOon

AssociateinBusinessManagement, Denver Metropolitan State University
01.2000 - 01.2003

Colorado Mountain College
01.1997 - 01.1999

Education

Associate of Arts - Business Administration And Management

Metropolitan State University of Denver
Denver, CO
08.2003

Skills

  • Microso` Office, Sharepoint, One Note, Teams
  • CRM So`ware, Success Factors, Delphi, CITY, Cvent, Social Tables, Spot Me Mobile App
  • Budgetwise, EnCor, Oracle, Mer
  • Program Planning and Development
  • Conference and Convention Planning
  • Contract Negotiation
  • Budget Planning and Administration
  • Customer Service-Driven
  • Project Management
  • Managing Events Start to Finish
  • Budget Management
  • Selling Event Products and Services
  • Audio Visual Equipment
  • Staff Training
  • Catering Oversight
  • Problem Anticipation and Resolution
  • Client Relations
  • Signage and Display Preparation

Timeline

Meeting Event Manager-II

Events
05.2022 - Current

Senior Corporate, Conference Manager

EPIC InternaOonal
04.2019 - 05.2022

Director of Conference and Catering

Hotel Talisa
10.2018 - 04.2019

Corporate Sales and Event Manager

The Point AthleOc Club
09.2017 - 09.2018

Wellness Consultant

Oxford Club
01.2017 - 07.2017

Area General Manager

XpresSpa
01.2015 - 10.2015

Senior Spa Director

Aria Spa
08.2007 - 06.2014

Sales Manager

Aria Spa
09.2006 - 07.2007

Sales and Catering Manager, Event Manager

Red Sky Ranch Golf Club, Vail Cascade Resort
10.2005 - 08.2006

Proven

08.2003 - 09.2005

AssociateinBusinessManagement, Denver Metropolitan State University
01.2000 - 01.2003

Colorado Mountain College
01.1997 - 01.1999

Associate of Arts - Business Administration And Management

Metropolitan State University of Denver

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April Bingham