Results-driven online assistant with a strong background in client relations and project coordination. Skilled in multitasking, problem-solving, and developing training materials. Committed to enhancing operational efficiency and ensuring timely deliverables in fast-paced environments.
Work History
Online Assistant
11 Years 10 Months
Implementation Strategy Services | 10.2014 - Current
Coordinated online project timelines to ensure efficient workflow and timely deliverables.
Managed client communications, addressing inquiries and providing support to enhance satisfaction.
Developed training materials for new hires, fostering team knowledge and operational consistency.
Assisted in the creation of training materials that helped onboard new team members quickly and effectively.
Collaborated with cross-functional teams to ensure seamless communication and project completion.
Implemented new software tools that increased efficiency in handling daily tasks and assignments.
Managed daily administrative tasks to keep projects on schedule and within budget.
Organized and managed team tasks using Trello and Asana.
Set up virtual Zoom meetings, invited guests and disseminated agendas.
Uploaded files for team use on Google Suite and SharePoint.
Owner of Claws & Paws Pottery
12 Years 6 Months
April Biracree | 01.2004 - 07.2016
Managed daily business operations, ensuring adherence to company standards and policies.
Analyzed market trends to adjust product offerings and optimize inventory management.
Established strong relationships with suppliers, negotiating favorable terms for materials and services.
Oversaw financial management, including budgeting, forecasting, and expense tracking.
Created marketing strategies to increase brand visibility and drive customer engagement.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Enhanced company's market position by identifying and pursuing new business opportunities.
Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
Expanded business into new markets, cond
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Supervised creation of exciting merchandise displays to catch the attention of store customers.
Ceramics Teacher at a Summer Art Camp
4 Years 2 Months
Oregon College Of Art & Craft | 06.2010 - 08.2014
Designed and implemented engaging ceramics curriculum for diverse student groups.
Facilitated hands-on workshops, fostering creativity and technical skills in pottery.
Mentored students in glazing techniques and firing processes, enhancing their artistic expression.
Evaluated student progress through constructive feedback, promoting continuous improvement in technique.
Organized exhibitions showcasing students' work, strengthening community engagement with the arts.
Conducted research on contemporary ceramic art trends, enriching course content and relevance.
Adapted lesson plans to accommodate diverse learner needs by using differentiated instruction strategies based on individual abilities and interests.
Enhanced student understanding of ceramic materials and processes through demonstrations and hands-on activities.
Assisted students in developing individual goals for growth in their ceramic practice, resulting in increased confidence and skill mastery.
Developed students'' creativity and artistic skills by introducing various ceramic techniques, such as hand-building, wheel-throwing, and glazing.
Established a positive learning environment by setting clear expectations and providing constructive feedback on student work.
Fostered a love for art and learning to inspire students to pursue passions and interests.
Incorporated student interests and experiences to make learning relevant and meaningful.
Created supportive and inclusive learning environments to foster positive classrooms that support student growth and learning.
Planned and delivered lessons to teach classes in the arts to engage and educate students.
Managed classroom behavior to establish and maintain clear classroom behavior and discipline expectations.
Provided extra help and support to offer additional support to struggling students and encourage success in art subjects.
Front Door Host
Travis Labbe | 2009 - 2010
Greeted and welcomed guests, ensuring a friendly atmosphere.
Monitored guest flow, adapting to peak times for efficient service.
Managed entry and exit processes to maintain security protocols.
Assisted visitors with directions and information about services offered.
Facilitated financial transactions for event access to ensure smooth entry process.
Merchandise Seller
1 Year
McMenamins Crystal Ballroom | 03.2008 - 03.2009
Conducted thorough inventory checks to ensure accurate stock levels.
Facilitated merchandise transactions to enhance customer experience.
Executed merchandise recount to ensure accurate stock levels following event conclusion.
Live-Out Nanny
1 Year 7 Months
Lynn | 11.2003 - 06.2005
Facilitated transportation of students from school to home.
Ensured timely and safe travel arrangements for students attending after-school activities.
Designed and executed innovative art projects to enhance creative expression.
Guided students through homework assignments, fostering critical thinking and problem-solving skills.
Art Teacher and Teacher's Aid
9 Months
Markham Elementary School, Children's Care Association | 02.2003 - 11.2003
Developed and implemented engaging art curriculum aligned with educational standards.
Facilitated hands-on workshops to enhance students' creativity and artistic skills.
Fostered a collaborative classroom environment promoting artistic expression and teamwork.
Managed art room supplies, equipment and resources to maintain consistent supply for projects.
Managed a diverse range of learners, adapting lesson plans to accommodate different abilities and interests.
Enhanced student creativity by incorporating various art mediums and techniques into lessons.
Taught classes on painting, collage, and color theory.
Developed students'' artistic skills by providing personalized feedback and guidance on their artwork.
Improved student engagement in the classroom by designing innovative, project-based learning experiences focused on artistic expression.
Inspired students and assisted in developing creativity and self-expression through various art forms and media.
Tailored instruction to meet diverse learning needs of students, resulting in improved academic performance and artistic skills.
Enhanced student creativity and critical thinking by implementing diverse art projects across various mediums.
Developed and executed engaging lesson plans, leading to increased student interest in art history and theory.
Adapted instruction to meet individual student needs to differentiate instruction to meet students' diverse learning needs and abilities.
Fostered a love for art and learning to inspire students to pursue passions and interests.
Incorporated student interests and experiences to make learning relevant and meaningful.
Created supportive and inclusive learning environments to foster positive classrooms that support student growth and learning.
Planned and delivered lessons to teach classes in arts to engage and educate students.
Managed classroom behavior to establish and maintain clear classroom behavior and discipline expectations.
Provided extra help and support to offer additional support to struggling students and encourage success in art subjects.
Counselor at Art Summer Camp
1 Year 2 Months
Oregon College Of Art & Craft | 06.2001 - 08.2002
Assisted campers with daily activities and program participation. Supported team leaders in organizing events and ensuring camper engagement. Helped maintain a safe and enjoyable environment for all participants.
Guided children through various activities to enhance their development.
Supported instructional delivery to promote student engagement and learning outcomes.
Facilitated camp care sign-in procedures to ensure accurate attendance tracking.
Education
Bachelor of Arts - Ceramics
Oregon College of Art & Craft | Portland, OR | 05-2002
Skills
Google workspace
Video editing
Task prioritization
Organizational multitasking
Time management
Written communication
Teamwork
Written communication
Clear communication
Active listening
Verbal communication
Analytical skills
Time management
Critical thinking
Adaptability skills
Client relations
Client relationship management
Timeline
Online Assistant
Implementation Strategy Services
10.2014 - CurrentRead More
Ceramics Teacher at a Summer Art Camp
Oregon College Of Art & Craft
06.2010 - 08.2014Read More
Merchandise Seller
McMenamins Crystal Ballroom
03.2008 - 03.2009Read More
Owner of Claws & Paws Pottery
April Biracree
01.2004 - 07.2016Read More
Live-Out Nanny
Lynn
11.2003 - 06.2005Read More
Art Teacher and Teacher's Aid
Markham Elementary School, Children's Care Association
Online Digital Assistant - CXOs at AdvanIDe India Limited (Indian entity for AdvanIDe Holdings Pte Ltd.)Online Digital Assistant - CXOs at AdvanIDe India Limited (Indian entity for AdvanIDe Holdings Pte Ltd.)