April Bishop
Cowpens,SC
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Personable Medical Assistant bringing 28 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Focused MA motivated to deliver seamless and pleasant healthcare experience to patients. Offering 28-year background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing and drawing blood samples and preparing treatment rooms for examinations.
Overview
30
30
years of professional experience
Work History
Medical Assistant
Carolina Neurology - Spartanburg
Cowpens, SC
07.1995 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Organized patient charts before each day's clinic sessions began.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Incorporated outside records into charts and EHR.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Labeled and completed lab requisitions using ICD and CPT coding.
Education
Some College (No Degree) -
Spartanburg Technical College
Spartanburg, SCSkills
- Patient-Focused Care
- HIPAA Compliance
- Indirect Patient Care
- Data Entry
- Patient Flow Management
- Inventory Management
- Procedure Assistance
- Patient Scheduling
- Complex Problem-Solving
- Medical Records Management
- Chronic Disease Management
- Quick Problem Solver
- Patient Toileting
- Electrocardiography (EKG)
- Clinical Applications
- Direct Patient Care
- Compassionate
- Case Management
- Patient Management
- Medical Terminology Knowledge
- Lab Equipment Setup
- Vital Sign Monitoring
- Analytical Decision-Making Skills
- First Aid
- Understanding of Medical Laws
- Preparing Specimens and Samples
- Specimens Collection and Processing
- Medical Procedures
- Patient Assessments
- Customer Service
- CPR
- Diagnostic Procedures
- Reliable Transportation
- Inventory and Supply Management
- Electronic Medical Records
- Patient-Handling Equipment
- Vital Sign Monitors
- Understands Mobility Assistance Needs
- EKG Set up and Monitoring
- Medical Terminology in [Languages]
- Restocking Lab Supplies
- Understands Medical Procedures
- Needs Assessments
- Adaptable
- Pipetting
- Advanced Anatomy Knowledge
- Stocking Supplies
- Communicating With Patient Families
- Documentation Expert
- Valid [State] Driver's License
- Customer Relationship Management (CRM)
- Professional Bedside Manner
- General Housekeeping Ability
- Patient Skin and Nail Care
- Lab Equipment Calibration
- Certified in Basic Life Support (BLS)
- Able to Lift 20 Pounds
- Patient Relations
Timeline
Medical Assistant
Carolina Neurology - Spartanburg
07.1995 - Current
Some College (No Degree) -
Spartanburg Technical College
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