April Black
Carlisle,PA
Summary
Experienced Physical Therapist Assistant with a strong background in patient care, clinic operations, and documentation accuracy. Skilled in intake coordination, schedule support, and maintaining compliant workflows that improve daily efficiency and quality care.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Physical Therapist Assistant
Upstream Rehabilitation - Drayer PT
Shippensburg, Pennsylvania
03.2021 - 11.2025
- Managed patient intake flow and ensured effective front desk coordination for enhanced patient experience.
- Coordinated daily clinic operations and optimized staff schedules for improved workflow.
- Collaborated with leadership to align clinic goals with process improvements and operational efficiency.
- Maintained clinic policy compliance, standards, and documentation practices.
Physical Therapist Assistant - Rehab Manager
Benchmark Physical Therapy - Green Ridge Village
Newville, Pennsylvania
03.2015 - 03.2021
- Delivered therapeutic exercise sessions for Benchmark Physical Therapy patients at Green Ridge Village.
- Educated patients and family members on proper exercise techniques, safety measures, and injury prevention strategies.
- Communicated patient status updates with therapists, physicians, and care teams.
- Documented treatment notes in clinical records and therapy charts.
Physical Therapist Assistant - Rehab Manager
Anchor Rehabilitation
Chambersburg, Pennsylvania
03.2015 - 03.2016
- Educated patients on home exercise programs and proper movement techniques.
- Monitored patient responses and adjusted session flow for safe care.
- Communicated patient status updates with therapists, physicians, and care teams.
- Documented treatment notes in clinical records and therapy charts.
Physical Therapist Assistant - IL manager
Flagship Rehabilitation
Newville, Pennsylvania
03.2015 - 03.2016
- Monitored patients during treatments to ensure proper form and technique while exercising.
- Monitored patient mobility during therapeutic exercise and gait training sessions.
- Instructed patients on home exercise routines and safety precautions.
- Documented treatment observations in rehabilitation records and daily notes.
Physical Therapist Assistant
Drayer Physical Therapy
Carlisle, Pennsylvania
03.2009 - 09.2010
- Treated patients to relieve pain, develop or restore function and maintain maximum performance.
- Monitored patients during treatments to ensure proper form and technique while exercising.
- Collaborated with physical therapists to adjust care plans and daily treatment flow.
- Educated patients on home exercise programs, precautions, and recovery instructions.
- Maintained clean treatment areas and prepared equipment for clinic use.
QA Manager
Drayer Physical Therapy Institute LLC
Hummelstown, Pennsylvania
02.2006 - 03.2009
- Developed quality assurance audits for physical therapy documentation and patient care records.
- Reviewed clinical charts for compliance with Drayer Physical Therapy Institute standards.
- Trained staff on quality procedures, documentation accuracy, and policy expectations.
- Updated quality policies to support consistent care across therapy clinics.
- Maintained HIPAA, safety, and regulatory requirements in daily quality reviews.
- Evaluated existing standards and policies for compliance during audits.
Education
Associate of Applied Science - Physical Therapist Assistant
Central Penn College
Summerdale, PA12-2008
Bachelor of Science - Kinesiology
Pennsylvania State University
University Park, PA05-2001
Skills
- Gait training
- Therapeutic interventions
- Home exercise programs
- Clinical documentation
- Clinical charting
- Patient intake
- Gait analysis
Certification
- NATA BOC Certified Athletic Trainer
Timeline
Physical Therapist Assistant
Upstream Rehabilitation - Drayer PT
03.2021 - 11.2025
Physical Therapist Assistant - Rehab Manager
Benchmark Physical Therapy - Green Ridge Village
03.2015 - 03.2021
Physical Therapist Assistant - Rehab Manager
Anchor Rehabilitation
03.2015 - 03.2016
Physical Therapist Assistant - IL manager
Flagship Rehabilitation
03.2015 - 03.2016
Physical Therapist Assistant
Drayer Physical Therapy
03.2009 - 09.2010
QA Manager
Drayer Physical Therapy Institute LLC
02.2006 - 03.2009
Associate of Applied Science - Physical Therapist Assistant
Central Penn College
Bachelor of Science - Kinesiology
Pennsylvania State University