April Blake

Unit Manager

Waffle House

Newark, DE

03.2010 - Current

Developed and maintained budgets for the unit, closely monitoring expenses.
Developed innovative solutions for challenging tasks or projects assigned by upper management.
Oversaw daily operations of unit, ensuring efficiency and compliance with company policies.
Provided guidance, coaching, and mentoring to staff members.
Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Provided training sessions for newly hired personnel on relevant skills required for their roles.
Assisted with budgeting process by monitoring expenses related to personnel costs, materials and supplies.
Led recruitment efforts, interviewing, hiring, and training new staff members.
Ensured that the unit was compliant with safety standards and protocols set by the organization.
Managed team of 21 employees and ensured their productivity.
Maintained records management system to process personnel information and produce reports.
Organized and scheduled staff meetings to discuss policies and procedures.
Developed effective strategies to improve employee morale, motivation, and engagement.
Created and managed unit's budget and trained and hired employees.
Actively participated in recruitment efforts by interviewing potential candidates.
Conducted regular performance evaluations, offering constructive feedback and setting goals.
Managed inventory, ensuring adequate stock levels and timely procurement of supplies.
Adhered to company-wide policies regarding confidentiality of information.