April Blevins

• Assisted customers with product selection and inquiries.
• Maintained inventory levels and restocked shelves as needed.
• Created visually appealing product displays to enhance customer experience.
• Collaborated with team members to ensure store cleanliness and organization.
• Resolved customer complaints and issues with professionalism and care.
• Helped customers find specific products, answered questions, and offered product advice.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Answered incoming telephone calls to provide store, products and services information.
• Provided accurate information about products, prices and services.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Maintained up-to-date knowledge of store merchandise and policies.
• Sold various products by explaining unique features and educating customers on proper application or usage.
• Used technology resources to assist customers in locating and selecting items.
• Prepared merchandise for purchase or rental.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Greeted customers and provided exceptional customer service.

• Managed revenue collection processes for local government services.
• Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
• Receive deeds/plats and enter them correctly and in a timely manner into the County's records.
• Properly enter and file Personal Property Forms.
• Assess values of personal property, real estate, business property, and machinery and tools correctly for taxable purposes
• Enter new Businesses for Business Licenses and assessing their amounts owed from their gross receipts.
• Answer phone calls and take care of taxpayer needs in the office or direct them appropriately to where they can better be helped.
• Working with our County Depts.(Treasurers, Clerk's, and Administrator's Offices) to solve discrepancies and update county records.
• Ability to run Office on own when needed.
• Answered office phone and emails to schedule appointments, answer questions and document information.
• Sorted and distributed employees mail with accuracy and efficiency, filed specified mail and handled shipment issues.
• Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
• Obtained scanned records and uploaded to database.
• Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
• Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
• Assisted taxpayers with understanding the assessments of their real and personal taxable property.
• Maintained accurate financial records and documentation for audits.
• Facilitated communication between various divisions of the department as well as local government agencies.
• Coordinated daily operations within the department, ensuring that all tasks were completed efficiently and effectively.
• Assisted county taxpayers with the preparation of financial documents related to taxes.
• Maintained updated knowledge through continuing education and advanced training.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Maintained filing systems for confidential documents; organized files for easy retrieval of information when needed.
• Performed data entry into computer systems; ensured accuracy of all entered information.
• Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
• Operated office equipment such as photocopiers, scanners, and fax machines.
• Provided administrative support to the Commissioner of the Revenue.

• Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
• Helped customers by answering questions and locating merchandise.
• Initiated friendly conversation with customers to determine level of assistance required.
• Followed company policies, rules and procedures to promote company goals and maintain safety.
• Used product knowledge to suggest items to match client needs.
• Calculated pricing, applied discounts and collected payments to process transactions.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
• Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.

• Managed revenue collection processes for local government services.
• Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
• Receive deeds/plats and enter them correctly and in a timely manner into the County's records.
• Properly enter and file personal property forms.
• Assess values of personal property, real estate, business property, and machinery and tools correctly for taxable purposes
• Enter new Businesses for Business Licenses and assessing their amounts owed from their gross receipts.
• Answer phone calls and take care of taxpayer needs in the office or direct them appropriately to where they can better be helped.
• Working with our County Depts.(Treasurers, Clerk's, and Administrator's Offices) to solve discrepancies and update county records.
• Ability to run office on own when needed.
• Answered office phone and emails to schedule appointments, answer questions and document information.
• Sorted and distributed employees mail with accuracy and efficiency, filed specified mail and handled shipment issues.
• Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
• Obtained scanned records and uploaded to database.
• Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
• Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
• Assisted taxpayers with understanding the assessments of their real and personal taxable property.
• Maintained accurate financial records and documentation for audits.
• Facilitated communication between various divisions of the department as well as local government agencies.
• Coordinated daily operations within the department, ensuring that all tasks were completed efficiently and effectively.
• Assisted county taxpayers with the preparation of financial documents related to taxes.
• Maintained updated knowledge through continuing education and advanced training.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Maintained filing systems for confidential documents; organized files for easy retrieval of information when needed.
• Performed data entry into computer systems; ensured accuracy of all entered information.
• Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
• Operated office equipment such as photocopiers, scanners, and fax machines.
• Provided administrative support to the Commissioner of the Revenue.

* Kept accounts current and funds deposited to keep on-site cash low.

* Minimized financial discrepancies by accurately controlling monthly operations budget.

* Oversaw inventory tracking, management and physical inventory counts.

* Counted cash drawers and made bank deposits

* Oversaw inventory management with cycle counts, audits and shrinkage control.

* Enforced procedures to minimize losses and protect store assets.

* Delivered excellent customer service by greeting and assisting each customer.

* Improved efficiency through supervising daily staff assignments and tasks

* Oversaw daily cash register operations and cash management

* Trained all new assistant managers and associates on store security, monetary procedures and customer expectations

* Maintained daily record of all transactions

* Answered product questions with up-to-date knowledge of sales and promotions.

* Showcased and built visually appealing displays and signs to encourage customers to buy specific products.