Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
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April Bost

Burlington,NC

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

23
23
years of professional experience

Work History

Parts Warehouse Manager

Universal Furniture
High Point, NC
10.2021 - Current
  • Managed inventory and restocking of parts in warehouse.
  • Monitored shipments to ensure timely delivery of parts.
  • Developed strategies for efficient order fulfillment process.
  • Organized warehouse layout to maximize space utilization.
  • Supervised staff members, providing guidance and training as needed.
  • Maintained accurate records of parts received, stored, and shipped out.
  • Conducted regular audits of inventory levels to identify discrepancies or shortages in stock.
  • Coordinated with other departments within organization regarding status of orders placed.
  • Identified opportunities for improved customer service by streamlining ordering procedures.
  • Utilized software systems such as SAP or Oracle Warehouse Management System to manage product life cycles.
  • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Established and maintained good relations with customers, vendors, and transport companies.
  • Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
  • Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Consistently met company and department objectives within budget and time constraints.
  • Created and enforced policies and procedures for entire logistics team.
  • Directed investigations to verify and resolve customer or shipper complaints.

Shipping Supervisor

Universal Furniture International
High Point, NC
07.2011 - 09.2021
  • Supervised shipping personnel to ensure efficient and accurate completion of tasks.
  • Maintained records of all outgoing shipments, ensuring that they were accurate and complete.
  • Monitored staff performance to ensure compliance with company policies and procedures regarding packaging, labeling, and shipping deadlines.
  • Ensured safety protocols were followed when loading and unloading trucks or containers.
  • Coordinated with carriers to schedule pick-up and delivery times for shipments.
  • Developed inventory control systems to track incoming and outgoing shipments.
  • Performed regular inspections of warehouse areas to identify potential hazards or issues requiring corrective action.
  • Resolved customer complaints related to shipment discrepancies or delays in a timely manner.
  • Provided training to new employees on proper operation of packing equipment and safety protocols.
  • Negotiated freight rates with carriers while monitoring cost effectiveness of services provided.
  • Assisted in developing strategies for improving efficiency within the shipping department.
  • Managed communication between customers, vendors, suppliers, and other stakeholders throughout the entire shipment process.
  • Implemented quality assurance processes for verifying accuracy of shipments prior to departure.
  • Oversaw daily operations within the shipping department including assigning tasks, setting deadlines, resolving conflicts.
  • Collaborated with cross-functional teams such as sales and marketing departments on projects related to product launches or promotions.
  • Conducted regular audits of inventory levels stored in warehouses to ensure accuracy.
  • Reviewed invoices from third party providers before submitting payments.
  • Investigated lost packages or delayed deliveries with carriers or customers.
  • Tracked and reconciled warehouse inventory, slashing unchecked supply errors.
  • Directed and managed shipping team staff, delivering continuous training to improve employees' skills.
  • Monitored workers and reviewed completed work for proper performance.
  • Scheduled materials shipments and transportation for on-time delivery, reducing delays.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
  • Prepared and led staff training and instruction.
  • Completed or assisted with difficult or skilled tasks.
  • Reported employee time, job expenses and inspections results in work records.

Shipping Dock Associate

Legacy Classic/Universal Furniture
High Point, NC
01.2004 - 06.2009
  • Verified accuracy of shipping documents including packing lists, invoices, bills of lading, and purchase orders.
  • Ensured timely delivery of products by coordinating with trucking companies to pick up outgoing shipments.
  • Labeled freight appropriately according to customer needs and regulations.
  • Worked closely with other departments such as sales, purchasing, warehousing., to coordinate activities related to shipping dock operations.
  • Planned routes for deliveries based on customer requirements while minimizing costs.
  • Prepared paperwork associated with shipments such as manifests, bills of lading, weight tickets.
  • Tracked inventory levels and updated database accordingly.
  • Adhered to safety policies at all times while working in the dock area.
  • Identified opportunities for improvement in operational processes and procedures.
  • Contributed ideas on ways to improve or optimize warehousing procedures.
  • Checked load-related documentation to promote completeness and accuracy.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Used scanners to track parcel information, condition or receipt.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.

Warehouse Receiving Clerk

Legacy Classic Furniture
Whitsett, NC
10.2001 - 01.2004
  • Received incoming shipments and verified contents against packing slips.
  • Inspected products for damages or defects and reported to supervisor.
  • Prepared necessary paperwork for inventory control purposes.
  • Checked for discrepancies between physical count and computer-generated reports.
  • Ensured proper labeling of all items before placing them in their respective locations.
  • Resolved issues related to incorrect deliveries or customer complaints promptly.
  • Performed regular cycle counts to ensure accuracy of inventory records.
  • Processed returns according to company guidelines and regulations.
  • Utilized scanners to track shipments through the system accurately.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.

Education

Bachelor of Arts - Biology With A Minor in Genetic Counseling

UNCG
Greensboro, NC
05-2025

Associate of Arts -

Alamance Community College
Graham, NC
05-2023

Skills

  • Stock control
  • Warehouse Operations
  • Demand forecasting
  • Shipping and receiving
  • Staff Management
  • Loading and unloading
  • Quality Assurance
  • Warehouse operation oversight
  • Logistics Management
  • Vendor Relationship Management
  • Inventory Management
  • Documentation
  • Inventory and Stocking
  • Conflict Resolution
  • Problem-Solving
  • Interpersonal Relationships
  • Database documentation
  • Delegating Work
  • ERP Software
  • Customer care
  • Team coaching
  • Staff Supervision
  • Coaching and Motivation
  • Mentoring and training
  • Performance Evaluations
  • Order Fulfillment
  • Team Building and Leadership
  • Goal Setting
  • Specimen Preparation
  • Sample Preparation
  • Gel Electrophoresis
  • Laboratory safety
  • Medical Terminology
  • Western blotting
  • Chemical Handling
  • Mass spectrometry
  • Information Security
  • Data Entry
  • Research documentation
  • Research reporting
  • Research Paper Writing
  • Microsoft Office
  • Attention to Detail
  • Research and analysis
  • Lab operations
  • Time Management
  • Professional Demeanor
  • Written Communication
  • Multitasking

Affiliations

  • I am currently volunteering at Hospice in a Direct Patient Care position.
  • I work 3 to 6 hours every week in the Bio-ecology lab doing DNA extractions and gel electrophoresis.
  • I sing in my church choir
  • I work full time and attend school fulltime

Accomplishments

  • Graduated with honors from ACC with an Associate of Arts degree
  • First generation college graduate
  • Nominated for National Society of Colligate Scholars 2024
  • Sigma Pi Delta
  • Mentor for new students at UNCG

Languages

Spanish
Professional

Timeline

Parts Warehouse Manager

Universal Furniture
10.2021 - Current

Shipping Supervisor

Universal Furniture International
07.2011 - 09.2021

Shipping Dock Associate

Legacy Classic/Universal Furniture
01.2004 - 06.2009

Warehouse Receiving Clerk

Legacy Classic Furniture
10.2001 - 01.2004

Bachelor of Arts - Biology With A Minor in Genetic Counseling

UNCG

Associate of Arts -

Alamance Community College

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April Bost