April Brenes
Tulare,CA
Summary
Highly motivated with strong multitasking abilities, I consistently enhance customer engagement and sales performance. I am skilled in POS systems and time management. I have great team work skills and work well under pressure and in fast paced environments.
Overview
7
7
years of professional experience
Work History
Retail Store Manager
Fashion Q
Visalia
03.2023 - Current
- Assisted with opening and closing procedures of 4 Locations
- Directed daily store operations, ensuring smooth customer flow and consistent service standards.
- Supervised sales associates, providing coaching on product knowledge, styling, and customer engagement.
- Managed inventory control, including stock replenishment, cycle counts, and merchandising accuracy.
- Monitored sales performance, adjusting staffing and floor coverage to support business goals.
- Trained team members on POS procedures, returns processing, and transaction accuracy.
- Coordinated visual merchandising updates to maintain brand presentation and seasonal displays.
- Enforced store policies, loss prevention practices, and operational compliance across shifts.
Sales Associate
Prime Communications LLC
Great Bend KS
08.2021 - 11.2022
- Assisted customers with wireless device selection, plan comparisons, and accessory recommendations.
- Explained product features, pricing, and service options to support informed purchase decisions.
- Processed sales transactions accurately using point-of-sale systems and payment procedures.
- Supported account activations, device setup, and troubleshooting for new wireless customers.
Business Account Executive
Nex-Tech Wireless
Great Bend, KS
07.2019 - 08.2021
- Prospected business accounts and identified wireless solutions aligned with client communication needs.
- Managed existing accounts, strengthening relationships and supporting retention through responsive service.
- Prepared pricing proposals and contract documentation for enterprise wireless services.
- Coordinated with internal teams to resolve order issues and ensure accurate fulfillment.
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
Education
Certificate of Technical Studies - Legal Studies
Charter College
Canyon Country, CASkills
Highly motivated, multitasking skills
Store opening and closing procedures
Pos system
Accurate money handling
Time management
Punctual
Fast paced
Timeline
Retail Store Manager
Fashion Q
03.2023 - Current
Sales Associate
Prime Communications LLC
08.2021 - 11.2022
Business Account Executive
Nex-Tech Wireless
07.2019 - 08.2021
Certificate of Technical Studies - Legal Studies
Charter College